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If the RED light is for POWER. Then the router is already busted. If the RED light is for the INTERNET light, then it's just a configuration. Best person to contact is your ISP (internet service provider)..
But if you can provide me details of what is your ISP and what authentication they are using, I can definitely assist you. :)
You'll need to contact your ISP and have the DSL service moved to the new line. The laptop sees the mdem or router and thinks it's connected, but the red internet light tells you the connection is not complete to the phone company.
Just for you to be aware, a red light on the router means it failed.
Depending on where the red light is, that is where the connection failed, if the red light is on DSL, it means that there is a problem with the server (internet service provider) but if the red light is on INTERNET (authentication failure = router needs to be reconfigure) etc.... to better assist you contact your service provider.
Most of the time a red internet light means that the box can't find the internet / can't find it ISP / can't get on the DSL what ever.
Might be the modem, might be the power adapter.
If the red light is your DSL light it means you have a line fault or no internet connection. Contact your provider
If the red light is your broadband / internet light - it means you are not logged on properly. Chck your username and password are correct - especially after the reset!
When the red WLAN light is flashing in conjuction with the internet light it just means a wireless computer is connected to the internet through the router
However I had a problem with the internet light flashing red and it required the router to be reconfigured
gudozdad
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