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Posted on Feb 07, 2009
Answered by a Fixya Expert

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Dell d400 problems with Western Digital 32 gig hard drive

A friend of mine bought used Dell 1.8 latitude d400, 60 g hard drive, connected a Western Digital 32 gig external hard drive via usb. The Dell sometimes finds the external and he can access the hard drive, most of the time it comes up it had found the usb storage then there's nothing - the external is then not recognized. He just wanted to add more hard drive. What could be going wrong? Does it need to be formatted?

  • 4 more comments 
  • lich9roo Feb 07, 2009

    His answer is: there is no power switch on external hard drive, just usb lead and that's it.

  • lich9roo Feb 07, 2009

    The external hard drive is a passbook it needs no other power other than the usb lead. He has no problems with the external hard drive on his PS3.

  • lich9roo Feb 07, 2009

    He has a Western Digital My Passport Essential 32 GB external hard drive. Which is USB
    2.0 powered.
    The Dell Latitude d400 is plugged into the wall.

  • Chris May 11, 2010

    Is he using a USB hub or plugging directly into the laptop?

    Are there any other USB devices plugged directly into the laptop? How many?

  • Chris May 11, 2010

    Hmm... does it at least have a plug-in power supply? It would be unusual to run the hard drive from the USB alone... there isn't enough power there, I think.

  • Chris May 11, 2010

    Is the external drive turned on or off when he plugs it in?

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  • Posted on Feb 07, 2009
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Try connecting to a differnt port if it still does the same thing change the usb cable because what i understand is there is a loose connection somewhere ... or the best thing is contact dell at 18006249896 and ask them that u want to change the internal hdd and they will tell u what maximum the system can support and which is available with them ... its their system and if u buy parts from them they have to support u and make sure they both work

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What is the replacement for the 2.5" hard drive in the Dell Latitude D400 notebook?

All ATA-100 disks will work. Pick one
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There is no dvd, dvx or cd drive can I buy these players and simply connect to my notebook? If so are there any that you recomment?

yes you can buy them ones that use usb or printer conection i like usb port ones the best u can even buy usb hard drivers to take to friends homes and save games on microcenter.com is my favorite place they give the best prices and money back deals make sure to a double copie of all recites so as to get the rebates
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I dont know how to summarize the problem.

It sounds like the hard drive is bad. You might be able to run chkdsk (or whatevers its called; check disk) to scan/fix errors if possible.

A different issue but:

Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked (with the computer and hard drive plugged in). I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.
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Internal dvd/cd-rom

Looks like the answer is yes. Call to be sure. For prices and availability of parts and upgrades for this system, call 1-800-357-3355. Give them the service tag number and they will be able to tell you for sure.

Assembly 24X CD-RW/DVD Combo Drive Usually Ships 3-4 DaysManufacturer Part# R3117 Dell Part# R3117
Starting Price spacer.gif $109.95



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Can i use any external cd/dvd on dell latitude d400?

Any external CD/DVD drive that connects to USB should work.
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there a hard disk problem, probably has no hd-disk. you must reclaim for a new working hd.
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Is his the same exact hardware? its possible that his may have the power necessary to run it. Have you tried it with anyone else besides yours and your friends man, being that one friend.
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