HP Officejet J5780 All-In-One InkJet Printer Logo
Posted on Feb 06, 2009
Answered by a Fixya Expert

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Loaded Software - Excel crashes after displaying print setup box.

HP Officejet J5780 All-in-One Printer
When I loaded my Printer Hp software,
and open an excel spreadsheet
then save,
the next time I open the document a printer setup screen appears and then the spreadsheet crashes out.

Any documents saved even if I have not made any changes, the files size increase as if there is an attachement or patch, increase about 10 kb.

Only resolved if I delete HP software.

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1 Answer

Anonymous

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  • Expert 205 Answers
  • Posted on Apr 12, 2009
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The reson is because you have not installed the latest printer drivers. try updating printer drivers or contact you printer manufacturer for further assitance

1 Related Answer

Anonymous

  • 1 Answer
  • Posted on Feb 02, 2010

SOURCE: Crooked Excel Spreadsheet

I also had this problem, through trial and error I found that if you go into File, Page setup in excel then the Page tab, make sure the print quality is set to 600 dpi. Once I did that it printed correctly.

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Crooked Excel Spreadsheet
I also had this problem, through trial and error I found that if you go into File, Page setup in excel then the Page tab, make sure the print quality is set to 600 dpi. Once I did that it printed correctly.
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