Question about KitchenAid KCM511 Coffee Maker

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Err4 message Coffee pot overflowed, restarted and then got err4 message. Now it won't go on or off. Do I just need a new pot?

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  • Richard Perkins
    Richard Perkins May 11, 2010

    Oh for the good old days where we decided if it had a problem! Personally I don't like being told "I am broken - pay my manufacturer more money if you want some coffee"



    I would first try to clean the unit, then make sure the outlet valve is working correctly.

    If it still doesn't play ball, It needs taking apart to check the heating element is still giving a high resistance value. If it is ok - check any internal fuses.

    90% of times filter coffee makers die from a broken heating element.

    Personally I would buy an older coffeemaker from a car-boot sale as these don't give you problems like this - and if it breaks - do the same again for $4.

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On a Kitchenaid coffee maker, ERR 4 indicates a stuck button. Please double check to make sure none of your buttons are sticking in place and "freezing" the coffee maker. If you can not find any obvious problems, I would recommend calling Kitchenaid Customer Service to see what options may be available to you.

Their toll-free phone number is 1-800-541-6390.

Posted on Jul 08, 2009

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Posted on Jan 02, 2017

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ERR 4 in a Kitchenaid coffee maker indicates a button is stuck in place. Please be sure to check all of your buttons and see if any are stuck depressed into the machine.

If this is not the case, I would suggest contacting Kitchenaid Customer Service to see what other options may be available.

Their toll-free telephone number is 1-800-541-6390.

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If this is not the case, I would suggest contacting Kitchenaid Customer Service to see what other options may be available.

Their toll-free telephone number is 1-800-541-6390.

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Re: KitchenAid Coffee Pot


I had a similar problem with Err 1, Err2, and Err 4. To resolve Err 1, if you have room, remove the coffee filter and coffee, pour more "warm" not hot water into reservoir. If you have 4 cups cold water add 5 cups warm. Then start coffee maker and let it run thru. Then drain coffee pot and start over to make coffee with tepid water. Err 1 indicates the coffee maker temp sensor is too cold from room temp or water temp.
Err 2 is a result of cleaning. First question "Did you remove the charcoal filter?" The charcoal filter can be removed form the filter stick by prying two tabs away gently and removing the filter for removal. The filters can be purchased @ www.Kitchenaid.com
One pot run thru with descaler can loosen scale and make sensor go "blind". Just run a full pot of clean plain water thru one maybe two times. A pot solution should be a solution of 1/4 pot WHITE vinegar, 3/4 pot clean cool water. Run this thru once, then two clean pots of fresh water as if you brewed a pot of coffee. NEVER USE CLR WITHOUT RUNNING NO LESS THAN THREE CLEAN WATER POTS THRU MAKER!!!! This is so you can continue to enjoy drinking coffee, nothing like a cup cleaning you out!
Err 4 is simple, you have a stuck button. Unplug maker and gently press each button making sure they aren't stuck in.

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