Basic things to try: -you could start by clicking on devices and printers button on MS start sphere - click on your installed printer right click on "see whats printing and see if any documents are queued in printer - cancel them if there are.
have you checked your ink levels - have you checked ink cartridges are okay (genuine) cartridges if you have just changed them. Is there plastic strips on ink cartridges if new?
have you checked all connections to make sure all peripherals are connected okay.
Have you tried restarting your computer. Have you checked nothing is jammed either in paper tray or inside printer. Is there an error message on the printer console?
sorry this is not a complete solution but you might try these things first.......
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