Canon New Usa Imageclass D420 Laser Multifunction Printer Logo
susan holladay Posted on Feb 07, 2013

My canon copier D420 had a paper jam. can't get the copier to work now.

I've turned on/off. I've opened the toner trAy. reset the paper according to insturctions in the book and the toner. the error light wonk go off and the printer wont work.

1 Answer

Anonymous

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  • Contributor 39 Answers
  • Posted on Feb 07, 2013
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Try checking the paper path, there might be a broken or loose gear in there, a bent wire or stuck debris. If you done this and all seems ok but the error message keeps flashing, try to do a hard reset. That usually clears off error messages. If nothing happens, you might need to call a technician.

4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Dec 12, 2008

SOURCE: Canon Pixma MP 470 Not Scannin

I have the printer. You need to scan through your image software on your desktop. The button on the scanner does not function.

With your image software, there should be an "Import from Camera" and "Import from Scanner." Pick the latter, and it will prompt you through the process.

Took quite awhile to figure that out.

Toby

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Anonymous

  • 2 Answers
  • Posted on Sep 09, 2008

SOURCE: Canon MF4150 Duplex Printing Paper Jams

I have just had the same problem on one of these Canon MF4150 machines.
The manufactures warranty on our machine had expired just one week before this happened so I had to fix this myself.
The problem we had (which is very likely to be the same cause as yours) is when we removed some torn jammed paper, it had somehow pulled off a spring from inside the machine. The spring was linked to the paper jam sensor.
It does involve a LOT of work to fix it, and unless you are very 'techy' it may be quite a difficult task to do this for the 'average' person.
I had to completely disassemble the machine: Take off the front first (lift up the cover and there is 2 screws at the front and 2 clips on the bottom of the machine) Then remove the 2sides and finally the top (screws should be easy to see, to get the sides off, un-clip along the front edges and gently move them outwards and slide them backwards to release the clips on the back) being careful with the wires going to the scanner part). Then look for the fuser unit which is near the top at the back, there is a black rounded cover over the fuser. To remove the cover, look for 2 small clips one at each side and unclip the cover and gently lift upwards.  Under the cover on the left side you will see a small plastic rod which goes from the left side to a small tab in the middle, if you look about half way along that rod you should see a tiny spring, make sure this is clipped on properly and that you are able to rotate the rod and it should spring back to the proper position when you let go.
Once this is done, put it all back together again and it should work fine.

I'm sure a lot of other people probably have this same problem too so I hope this helps someone.

pineworks

Clive

  • 4362 Answers
  • Posted on Apr 25, 2010

SOURCE: My canon ip2600 printer has a paper jam error, but there isn't.

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.




Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Gerald John Panes

  • 58 Answers
  • Posted on Aug 13, 2010

SOURCE: canon pixma ip1980 service error 6000.. it flashes

you need to open the printer. it has sensors around it. the one that you need to check is in the left side when you are facing the printer. the one that is sensing the graduated circular part. Remove the left cover on the side. then remove the sensor with a philip screw driver and clean it. then place it back and turn your printer on. I hope to be of help to you. Let me know if this works. I did it on mine.

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Related Questions:

0helpful
1answer

Paper jams and burn

Lets try the following

  1. If there is no paper, load a new stack of paper into the paper tray.
  2. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
  3. Reduce the amount of paper in the paper tray, and then try again.
  4. Check that the MP tray mode is not chosen in the printer driver.
  5. If the LCD shows Paper Jam message and you still have a problem
Or try
  1. Pull the paper tray completely out of the machine.
  2. Use both hands to slowly pull out the jammed paper.
  3. Press the cover release lever to open the front cover
  4. Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.
  5. Put the drum unit and toner cartridge assembly back in the machine.
  6. Close the front cover.
  7. Put the paper tray firmly back in the
Or leave a Voice mail we'll check what we can do
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HOW CAN I SOLVE "THE TONER IS NOT SET INSERT THE TONER" ERROR ON MF3220 CANON, I've checked the sensor and cartridge gears.

TAke out the cartridge and unplug it and plug it back in and put the cartridge back in and see if thats the problem for you.
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I don't have the manual and the red light is on. Is that the toner needing replacing and how do I do it?

Here are the things that a steady red light may indicate (from the Owner's Manual):

led-erroron17.jpg A paper jam has occurred. To solve the problem, see "Clearing Jams in the Paper Tray". The front cover is open. Close the front cover. The top cover is open. Close the top cover. The paper tray is empty. Load paper in the tray. See "Loading Paper". A toner cartridge is not installed. Install a toner cartridge. See "Installing the Starter Toner Cartridge".
• A paper jam has occurred. Check the paper tray area.
• The front cover is open. Close the front cover.
• The top cover is open. Close the top cover.
• The paper tray is empty. Load paper in the tray.
• A toner cartridge is not installed. Install a toner cartridge.
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Blicking light canon d480

try this
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
1helpful
1answer

There is still error 2 even after restart the printer (canon mp145). How to reset this error?

(remember to vote this solution plz)

Hi there,

I use a Canon MP210 myself, its a Pixma like yours. Anyways, Error 002 or 02 means theres a paper jam. Sro if you can fix that jam it will go away. If your looking at the printer and you cant see any jams still, the printer still thinks it is jammed, so heres what I would do.

  • Turn off the printer.

  • 3

    Remove any paper trays. Inspect them for wrinkled or damaged paper.

  • 4

    Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.

  • 5

    If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

  • 6

    If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

  • 7

    If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.

  • 8

    Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

  • 9

    If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.


  • Still? Take a cereal box of cardboard (cut the back/front , push that through the paper trayand get your hand on the other side and work it like your flossing your teeth)


    Yes that works.


    Thanks


    Rhos Barnes, MCSE, CCNA

    Squamish, BC

    [email protected]

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    Error 241.1 Paper Jam. I have reseated the tray

    Brand New T652n lexmark printer get a paper jam every time! just opened and haven't been able to print one paper. Doesn't matter if you print from tray one or tray two. It gets stuck right after the rollers pick it up and try to send it to the toner. Any suggestions? I've tried to reseat the toner, plain paper, sized the paper correctly, I've tried just about everything I can think of! I can feed paper manually through the top tray, and it will print. But, just using the manual tray defeats the purpose of the other two trays. Anyone else having this issue?
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    Dead Canon Printer MX310

    Reset the printer by turning it off, then turn it back on.

    if this doesn't solve the problem theres probably a paper jam, even a very small part of paper can cause the jam or it can be caused by pretty much anything thats not supposed to get inside the printer.

    here are my instructions for clearing paper jams:

    1. Turn off the printer.
    2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
    3. Also open the back cover of the printer if this model has one.
    4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
    5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
    6. If you find a piece of jammed paper, remove it byholding it with both hands and pulling firmly. The goal is to keep thepaper from tearing. If several pieces are jammed together, try pullingout the middle piece first to loosen the jam.
    7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Dothis step especially if the jam message comes up repeatedly without anyobvious paper jam, there may be a small tear of paper inside.
    8. Ones the printer is free of paper Replace the toner orink cartridge and paper trays, close any doors you opened and turn theprinter back on.
    9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
    10. see alternative if the problem is still not solved.



    alternative :
    Loada piece of thick paper, for example photo paper and press the resumebutton (may be diffrent button on diffrent models) a few times to theprinter picks up the paper and puts it through the machine.



    Here is what canon suggest:

    Remove the paper following the procedure below.
    (1) Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.

    If the paper tears and a piece remainsinside the machine, turn the machine off, open the Scanning Unit(Printer Cover) and remove it.


    Be careful not to touch the components inside the machine.

    After removing all paper, close the Scanning Unit (Printer Cover), and turn it back on.

    bullet_s.gif If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.

    (2) Reload the paper in the machine, and press the OK button on the machine.
    If you turned off the machine in step (1), all print jobs in queue are canceled. Reprint if necessary

    Also, have a look at what other people have said/ done with the same problem:
    http://www.fixya.com/support/t159885-error_code_6000
    2helpful
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    Paper jam

    try this

    1. Turn off the printer.
    2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
    3. Also open the back cover of the printer if this model has one.
    4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
    5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
    6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
    7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
    8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
    9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
    10. see alternative if the problem is still not solved.



    alternative :
    Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
    7helpful
    1answer

    My canon mx310 keeps showing a paper jam alarm and there is no paper jam. how do I fix it?

    give this a try

    1. Turn off the printer.
    2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
    3. Also open the back cover of the printer if this model has one.
    4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
    5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
    6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
    7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
    8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
    9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
    10. see alternative if the problem is still not solved.



    alternative :
    Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
    10helpful
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    Paper Jam Problem in Canon LBP 2900

    I have a same problem .... somebody help us. :(
    Not finding what you are looking for?

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