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Posted on Feb 03, 2009
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Hp photosmart 3310

Every time I turn on the computer, the printer reinstalls itself. This is a nuisance, needless to say. I have a pc with Vista.

  • nfou Feb 03, 2009

    The link doesn't work Eric. Any other suggestions or path. Thanks.

  • Anonymous May 12, 2009

    The link does not work!

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  • Posted on Feb 03, 2009
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Lets try this patch out that prevents it from being uninstalled upon restart. May be best to uninstall all drivers first then reinstall and install this patch.
ftp://ftp.hp.com/pub/softlib/software9/COL20562/oj-54074-1/CIT223969-HPCOM-KL32-v4.exe
Tell me how it goes!

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0helpful
1answer

What do you need to know?

Hi,

Sorry for the delay. Does this problem occurs when you updated your printer driver?
Did ever this printer worked fine in vista or win 7 other than XP?

Any way from your question I think its a driver related problem. You need to uninstall the hp driver completely or uninstall each separately (like printer, scanner, etc) how many hp softwareze are there in the add or remove uninstall everything.
Or use this hp cleaning ultility here. this software will clean all the left back files of hp and will be able to make a new clean install. Restart the computer after this.
After that download and install your driver from here . If possible install printer scanner photosmart drivers separately. Again restart the computer.

Now do a resetting by :Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and then turn it back on. You will have to turn the printer off twice and then it will recalibrate.

hope this helps, plesae feel to coontact if still the problem persists, thanks for using fixya.com!
1helpful
2answers

Duplex Option not installed error with HP PhotoSmart 3310 Full Feature software. Installed all patches. HP Diagnostics indicates duplexer installed but won't allow me to configure this in Printer...

Welcome to Fixya

Double check the settings first. See procedure below:

1.
Go to your PC's Print dialog box and click on Properties. 2. Click on the Printing Shortcuts tab, and select Two-sided (Duplex) Printing from the drop-down menu.
3. Select Automatic from the Print on both sides drop-down menu. See pic below:

elix0411_56.jpg

You may try to install the patch for duplex printing. Please see related issue.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

0helpful
1answer
0helpful
1answer

Error msg and printer wont print without pushing "on" button, wireless connection

need to hook up printer to computer. The software I had I threw it away. The printer model number is 4126-005. The serial number is 02320543500 2006/08.
0helpful
1answer

My hp3310 all-in-one printer keeps uninstalling itself from my HP(w/vista)laptop. The program is still on the computer but the printer does not show up in the printer window as an available printer. This...

I've seen this a few times with Vista but each time it seems to be something different. The first thing to be done is make sure you have all the current Vista updates and including SP1. Once that is done I would completely uninstall the HP software. Then download the latest version of software from HP and install. Vista has alot of qwerks that sometimes defy answers.
0helpful
2answers

Windows to vista

Here is a link to the Hp Website where you can find the Proper Drivers and Software
Be sure to select the proper OS (i.e. Vista, Vista 64 bit) berfore downloading and instaling
There are two models, Check your printer model number and select the correct link.

HP Photosmart 3310
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=439491&lc=en&cc=us&dlc=en&lang=en&cc=us


HP Photosmart 3310xi
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=447857&lc=en&cc=us&dlc=en&lang=en&cc=us

0helpful
1answer

Hp PhotoSmart 3310 All In One Printer

Toi uninstallthe old driver,
1.) ensure your printer is connected to the computer and its powered on
2.) click start, right click mycomputer, click properties
3.) click hardware tab, then click device manager
4.) click view then show hidden devices
5.) the printer will show up on the left in the tree view,
6.) right click it and click uninstall
7.) immidately unplug your printer
8.) restart and install new driver..
9.) when it ask your to plug your printer in then do so..
10.) sigh of relief
0helpful
1answer

Photosmart 3310 is on network but not recognized wirelessly

Sounds like another Vista Bug, i would check the HP site for this issue and if its under warranty, contact HP. If you have alot of Blue tooth devices hooked up, it may be that its trying to use another device in its place or the signals are getting crossed, im not positive.

Its like when you have to many network drives all hooked up and you plug in a USB device, Windows pops up those anoying bubles saying its detected, but in My computer it doesnt show.

So bassically you have to right click my computer, manage, disk management listed uder storage, right click on the device or drive and change the drive letter to something like " W" or " Z" or anything not in use.

It may be a siomilar case with your bluetooth, youo may have to much stuff connected. Try redoing everything like you have so many other times before, and then limiting how many bluetooth devices you have connected at the same time. see if theres a difference.

Hope this helps.
0helpful
3answers

Printer problems for HP Photosmart 3310

Try running antispyware and virus program to eliminate this, housecall is online, thorough and free. It removes it too. Try and see if updating the actual drivers help off HP website. Check settings to see if it is not accidentally set to only print test page or to work offline or similar, uncheck tabs if they are.
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