Hi,
Sorry for the delay. Does this problem occurs when you updated your printer driver?
Did ever this printer worked fine in vista or win 7 other than XP?
Any way from your question I think its a driver related problem. You need to uninstall the hp driver completely or uninstall each separately (like printer, scanner, etc) how many hp softwareze are there in the add or remove uninstall everything.
Or use this hp cleaning ultility
here. this software will clean all the left back files of hp and will be able to make a new clean install. Restart the computer after this.
After that download and install your driver from
here . If possible install printer scanner photosmart drivers separately. Again restart the computer.
Now do a resetting by :
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off.
Keep holding the buttons down until the printer shuts off and then turn it back on. You will have to turn the printer off twice and then it will recalibrate.
hope this helps, plesae feel to coontact if still the problem persists, thanks for using fixya.com!
The link doesn't work Eric. Any other suggestions or path. Thanks.
The link does not work!
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