Hp cm1312nfi mfp document feeder jam won't clear

5 Related Answers

Anonymous

56 Answers
Posted on Dec 03, 2007

SOURCE: Document feeder works for printing but not for scanning

Hi, When you had the doucment feed jam were you able to clean or remove any paper that might be blocking the paper to be scanned? It sounds like there is paper still in the document feeder , I would open the DF and check very closely to make sure no paper is in the way!Good Luck!

uvagt

1 Answer
Posted on Mar 09, 2008

SOURCE: Jam in the document feeder

I think I found my answer. You don't have to un do any screws. Lift up the cover to the automatic feeder. You will see a spring on the side of the mechanism towards the front; remove the spring; that will allow you to lift up the little arm the spring was attached to and remove the roller or bar and the light blue/green plate just under it. Then you will be able to see the jammed paper, which which I was able to carefully pull out with a pair of tweezers. Some was under rubber rollers, but when I pulled the paper sideways it slipped out. Now it works!

Anonymous

105 Answers
Posted on Jun 20, 2008

SOURCE: HP laserjet 3055 has Document feeder jam errror

It sounds to me like the switch that senses when paper is present is blocked or out of position.

The User Manual and such does not provide sufficient detail for me to decipher what type of switch is used. It is either going to be a switch that is depressed to close the circuit when paper is present and is held down somehow now, or it is a proximity sensor and there is dirt or whatever on the sensor that is enough to make it think there is paper there. It should be something that appears to be a tiny window, and it would need to be cleaned with a qtip or 100% cotton cloth and isopropyl alcohol.

You will likely need to remove the ADF feeder cover to obtain full access to the ADF mechanism and find the sensor, since it is most likely recessed in the ADF quite a ways.

The other possibility is that the wire for the sensor has been damaged after a jam or something of that nature.

If you have searched for the sensor and cannot locate it / clear the error, then you will need to have a service tech work on the machine.

Anonymous

105 Answers
Posted on Oct 05, 2008

SOURCE: document feeder appears broken in my HP officejet 7310

I'm sure this will solve your issue.
all the best.

Anonymous

1 Answer
Posted on Jul 27, 2009

SOURCE: HP laser jet 3055 document feeder jam

document feeder jam

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Cannot clear error message "Document

Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:

If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.

When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

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Apr 02, 2011 • Canon Office Equipment & Supplies

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I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF

Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)

Press <Stop/Reset>.
If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
Remove the jammed page from under the roller to the Feeder Cover side.
Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).
After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
Close the Feeder Cover.

Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

When rescanning the document after clearing the error, rescan it from the first page.

Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass.

If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

Press <Stop/Reset>.
If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
Open the Document Cover and pull out the document from the inner side.
Close the Document Cover.
Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.