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Fossil watches have an 11 year warranty. Any jeweler can replace the battery. If that doesn't solve the problem and you registered the watch or still have the receipt call 1-800-TICTOC1 for repair.
mcdevito75 here, In most cases the glass (crystal) come off or out thru the back of the watch which means you"ll have to remove the quartz mechanism, and that means removeing the stem, thse quartz stems are very prone to breaking while being removed form the quatrz mechanism and the cost of a repair may be more expensive then a whole new watch, shop around get a price from a small watch repair shop on repair verses a new Fossil watch.
you can go to fossil.com and they have a repair site for like thirty bucks you can pay to have any parts repaired guess thats what i will have to do to get a replacement band for my own.
This is will take a jeweler or watchmaker to fit with a new crystal.
1st take this watch to the point of purchase and see if they can assist you, sometimes they will surprise you and depending upon the age of the watch may replace.
2nd beyond that usually only independant jewelers will work with fossils, almost all chains will not allow their employees to even change batteries in a Fossil (they are easy to break).
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