We replaced some of the ink cartridges in an Epson Pro 4800. All detected and show full except for the new black. The pritner detects the cartridge being inserted, but then after thinking about if for a 15-20 seconds tells us to install new ink cartridge. Tried a few full and used cartridges and all produce the same message.
Help much appreciated.
Thanks.
Greg
Did you change from matte black to photo black? Or vice versa? If so you have to use the ink conversion kit that came with your printer and draw out the old ink and install the new black in cartridge. Try page 113 in your owners manual. I am having a similar problem but with the light cyan and it says "set ink cartridge".
The error codes in the table below relate to a faulty ink cartridge or detection of the cartridge when installed in the printer. These errors only occur when an ink cartridge is changed. Whilst you may be unable to quickly identify which ink cartridge may be at fault, the steps below provide a process of elimination.
489 views
Usually answered in minutes!
×