My Magic Blue wont power on.

You stated you "went to pick the wire up down by the bottom and got a shock". If the wire was just a piece of wire that happened to be on your floor then you likely got a shock from static electricity. There should be no wires exposed on your vacuum so if the wire came from your vacuum that could be an electrical problem that could be very dangerous.

You gave a good start to giving us good information to help you with solving this problem-- But I need a little more information:

It sounds like you have the Electric Motor driven Power nozzle/ Floor attachment-- am I correct? (Not the type that has a little vacuum motor down at the floor attachment-- Not one that depends upon air flowing thru the unit to power the brush, -- am I correct?)

You can control the motor with a switch at the handle-- correct?

So here is the question: - when you say "the electric power brush -- goes to zero suction" -- what tells you that it 'went to zero suction'?-- the little red flag on the vacuum?-- or what?

I am suspecting something might be caught up in the floor wand-- or at the power nozzle itself-- or even in the flexible hose. Do you know how to take the hose off, and place the hand-held end, in the opening in the Miele Vacuum? Can you do that, and clear out the hose first-- and then the hose with the want connected?

If they are all clear-- we may need to open the floor plate on the floor nozzle, and check for something caught in the air passageway--

Tell us more

Mack B

Hi There,

Unfortunately this is being caused by static electricity building up in the electronic controls in the handle of the hose. I've seen this problem on numerious occasions, and in fact I have the twin brother of the Blue Moon, or the Silver Moon which used the same hose, and has the same problems in my own home.

The good news is that Miele has redesigned the hoses to fix this, and I have never seen a single problem on the newer style hoses. I guess the bad news is that the hose is not cheap.

I would recommend to you to go ahead and purchase the new hose. The average life expectancy of your Miele is 20-25 years, so you still have a lot of life left in your vacuum.

Here's a link to the SES125 Hose that fits your Miele Blue Moon on our website:
http://www.govacuum.com/miele-165.html

To change the hoses out, simply push the two tabs on the end of the hose that plugs into the vacuum, and pull the hose backwards until it disconnects. You'll see on the end of the new hose electrical connectors. Simply line these up with the opposity receptacles on the canister and push the hose down until you hear a snapping noise.

I really hope that this information was helpful to you. If you have any follow up questions, or would like a clarification, please use the comment box on this page.

If this was able to help you fix your machine, please be so kind and rate my repair or leave me feedback. This is really appreciated.

Thanks again,

Chris Jones
GoVacuum.com

ok..If you have a multimeter you can check plug fuse then switch and motor, if you put leads across the plug you will get some reading if its working.could be thermal cut out on the motor.

perhaps there is something stuck in the vacuum. Look where the hose fits in. There is obvioulsy no blockage in the hose because you have suction. Do the power brushes spin on the vacuum?? Take the bag off, and inspect the area the bag fits in for blockage.
Jer

That justs lies on the inner handle whenb you put the spring back. There should be two holds where each end of the spring sits in.

Power bar spins, but as soon as it't put on the carpet the beater brush quits spinning

connections inside the handle came loose. happens to me all the time. take the handle apart and connect the wires back.

Obviously no suction in hose would indicate a blockage, over heating is a breaker that shuts off the machine when it over heats. There is no way to clean hose the on this model because the hose does not detach at either end, therefore I had to employ the use of the good old wire hangar. Job complete up and running, with good suction. It is amazing what a prayer to God can do.

It probably wouldn't help, it sounds like the switch. Have you tried pushing the reset button? (It's a little red button on the end of the power nozzle.)