Neff K9724X4GB Logo
Anonymous Posted on Feb 04, 2013

Adjusting the settings on a fridge thermostat

I replaced the the thermostat but it is still to cold in the fridge upper part even when the dial is on position 1. Water freezes on the drain outlet and stops it functioning. Can I set anything on the actual thermostat unit to increase its temperature before it switches the cooling unit on There are small grub screws that are obviously factory set , one of these must adjust the temperature range.

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Neff Expert 414 Answers
  • Posted on Feb 24, 2013
Anonymous
Neff Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Jul 06, 2010
Answers
414
Questions
0
Helped
267170
Points
941

You've indicated that you have changed the thermostat but the model number you have given is electronically controlled via an NTC. If the the unit is built in there is a possibility that one of the following is causing the problem
a. the seal is no longer catching properly because the decor door needs adjusting.
b. the internal lamp is not switching off when door closes and is creating heat that the fridge is trying to compensate for
or
c. the fridge fan is not operating and not circulating the air to the sensor. (You can check the fan and light by pressing the switch at the top of the fridge compartment frame, the fan should run and the lamp go off when the button is pressed).
Try these first and repost if this does not help.

  • 2 more comments 
  • Anonymous Feb 24, 2013

    what is an ntc? I have never thought this fridge had a fan ...

  • Anonymous Feb 24, 2013

    That is what I am trying to establish as the model number you have given K9724X4GB is a built in frost free fridge freezer which is electronically control, has a fna in both fridge and freezer compartments?? Can you check the Enr number to confirm the model, it is on a rating plate on the left hand of the fridge when the salad container has been removed.

  • Anonymous Feb 24, 2013

    Use this link and let me know if this is your appliance http://www.neff-eshop.com/eshop/neff/gb/...

  • Anonymous Feb 27, 2013

    You have not reposted so I'm hoping that means the problem is sorted. If not a did fail to mention that the temp control (of the model you gave) is not a setting but the actual temp....so, the higher the number the warmer the fridge, if you have set it to 1, this is 1 degree and that is the coldest the fridge can be set which will obviously freeze certain item (especially cucmbers, tomatoes etc). Generally the fridge would be set around 4 or 5.

×

3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 25, 2008

SOURCE: neff fridge too cold

Neff have just said to me that the most probable reason is the seal not being tight enough

Ad

Anonymous

  • 430 Answers
  • Posted on Jan 31, 2011

SOURCE: NEFF K4663 fridge. the freezer

The defrost board is not functioning properly.;

When the freezer section gets cold and reaches its required cooling temperature, after that the frost on freezer section starts defrosting and the cooling fan in the freezer section blows this cool air from freezer to fridge. But if the defrost cycle does not start then over ice will get collected on freezer ventilations and that will block the air passing section from freezer to fridge, so the freezer gets cool but fridge section does not cool.Try manual defrost by unplugging the refrigerator from main power outlet for 4 hours then reconnect it and check, if the same problem is noticed again,. If yes then its defrost board problem. The defrost board located in the back of fridge section. You can get required parts from www.repairclinic.com or from online sears part site. ------------- Thank you.

Anonymous

  • 43501 Answers
  • Posted on Apr 24, 2011

SOURCE: The fridge freezer has stopped working. The light

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My Westinghouse RS662V fridge is not cold at all. I have turned the dial to full cold but it has made no difference. The freezer seems to be working OK. Could it be the thermostat in the fridge?

Yes you need to adjust the thermostst located inside the fridge compartment to change the temp. setting of the fridge.
Regards.
PLZ. dont forget to rate my suggestion.
2helpful
1answer

Samsung Model SR 21 NME. The freezer is on the top, this freezers fine, but the fridge isnt even cool. We have taken the back off the freeze to do a complete defrost. The fan works fine. But the ttemp dial...

Inside the fridge compartment, at the back, is a panel that can be removed, remove the screws careful with the bulb, its plugged in behind the panel.

the panel has a vent that allows cold air flow from the freezer, this will often freeze completely shut with ice. let it thaw out, then check to see that the vent opens, or closes when you turn the dial, the best thing is to open it as wide as possible, I even used toothpicks to open the valve even more, its just a thin flap, surrounded by Styrofoam.

afterwards if your fridge is too cold, adjust the real thermostat located in the freezer.
1helpful
1answer

Refrigerator freezes everything even on low setting

Is it a single or double door? Assuming it is a double door. Normally the upper grade models have an auger motor that opens and closes electronically depending on temperature demand. This auger situated at the top LSD of the fridge normally freezes up due to various reasons. Most common is, product is placed to close to outlet which in turn creates a blow back effect and seizes the mechanism. Need to defrost fridge section for about 2 hours for ice to melt. Retry.
If it is a single door, your thermostat needs replacement. I'm taking it you have adjusted the settings higher(not so cold) but still not correct.
0helpful
1answer

Vegetables kept out of the crisper drawer feeze up why does this happen even the temperature control is set below 1 on the dial

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

0helpful
1answer

Kenmore elite, two doors. pull our freezer below. ref.not cold even at #7 setting (coldest). Freezer is working

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp

OR..
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.
1helpful
1answer

Refrigerator cools, but not cool enough, even with temp adjustment turned to coldest setting. Freezer only gets down to 0. Fridge at 44 degrees

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

The fridge gets its cold air from the freezer through a vent between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..


check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
0helpful
1answer

The refrigerator doesn't make it cold enough to keep food fresh, even with adjusted level to 9

The fridge gets its cold air from the freezer through a vent between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.
check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control
0helpful
1answer

Fridge is warm even when i adjust temp. control.freezer is good.

if your fridge has 2 set of dials one numbers and the other letters than you need to adjust the dial that has letters on it. If the fan in your freezer is not blowing, then it won't force the cold air from the freezer to the fridge. Make sure fan blows then adjust the letter knob.
Not finding what you are looking for?

617 views

Ask a Question

Usually answered in minutes!

Top Neff Refrigerators Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Neff Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...