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Contact customer service at 888-689-2831 M-F 8am to 6pm CST and have your serial number ready. It is on the back of the powerhead, starts with a letter followed by a series of digits.
Sorry due to copy-write and legal issues we can not offer any serial
codes to any software. However, you can contact adobe directly if you have already registered your program with them they may be able to help you.
Software activation1-866-772-3623
CAUSE: LD Power becomes saturated when performing Auto Gamma adjustment in a low humidity condition.
SOLUTION: Perform the following adjustment:
1. [Utility].
2. [Machine Admin. Setting].
3. [System Setting].
4. [Expert Adjustment].
5. [Process Adjustment].
6. [Toner Quantity / Exposure].
7. Select the proper Exposure Adjustment [Yellow, Magenta, Cyan, or Black] by using the Next/Previous button.
8. Select Standard then select [-2] under Exposure.
9. Press OK. Notes:
a. If the problem persists, replace the problem color drum since the cause of the SC is the combination of drum characteristic and humidity.
b. The following codes = colors: C-2831 = Yellow; C-2832 = Magenta; C-2833 = Cyan; C-2834 = Black.
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