Hi there,
let us know if you fixed the problem.
If you haven't fixed it yet, then try pushing repeatedly the eject botton while you restart the unit at the same time, until the CD try opens up.
If you still get no luck after trying all fixes suggested already, then the unit must be taken apart, because it is likely a mechanical problem.
Let us know how it goes.
Thanks.
Goodbye.
It is possible that a CD may have become stuck within the CD-ROM drive. If the CD-ROM drive has a small hole (that is not the head phone jack), using a paper clip, place the paper clip within the hole and attempt to manually eject the CD-ROM tray.
If the CD-ROM drive is only partially able to be opened, attempt to pull the tray gently to see if it can be manually ejected. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become bad, dislodged, or that a CD is positioned in the drive which does not allow it to open.
Have you tried both the remote and faceplate eject?
If the tray drive is defective - professional repair service will be required.
Thanks for using FixYa - a Fixya rating is appreciated!!
Hi and welcome to FixYa,
Let's try an easy one; on power off, press the eject and hold while powering on or push the eject 3 times consecutively.
If the above will not open, then the unit has a mechanical problem internal and would require to be removed, opened and looked into. Often this could either be a cut or deformed belt or lubrication in the eject mechanism has dried up.
Pls post back results. Good luck and thank you for using FixYa.
There is a small pinhole on the front of the drive tray, open up a
paperclip & insert it into the hole & firmly push in which forces the
tray out ejecting the disk.
You may have a loose connection inside the unit not allowing the drawer to open. its run on a flat wire that plugs in on the circuit board and could have come loose. id check that out and see if its the problem
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The connection does not appear to be loose. It appears something else is causing the problem.
I can't find the pin hole your talking about on the front of the drive tray. Perhaps this could work, but, where exactly is the hole.
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