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Not receiving faxes

The fax portion of the MFD is making a connection, but no fax will come through

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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mrveder
  • 3 Answers

SOURCE: Fax confirmation

Hi TUlsi The majority of fax machines will do this, I know as the ones i use in DHL are the same when i contacted the company Cannon they advised that it could not be disabled. Which give the solution, All faxes are different and you will only know how to disable it by contacting the manufactures support. I agree full it is anti enviromently friendly and a waste of ink

Posted on Mar 09, 2007

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SOURCE: Receiving faxes with a Cisco ATA 186

More investigation implies that faxing over VoIP, as I am doing, requires setting the fax BAUD rate to 9600 bps or slower. So does anyone know if it is possible to set the BAUD rate on the Dell MFP 1600n multifunction printers?

Posted on Feb 23, 2008

  • 1 Answer

SOURCE: Cannot Send or Receive Faxes

brother mfc 240c cannot receive fax. it can send fax only.

Posted on Sep 01, 2008

  • 163 Answers

SOURCE: cannot receive faxes but can send them

auto answer should be on

Posted on May 04, 2009

laxmankumar
  • 191 Answers

SOURCE: Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send

Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

Posted on May 23, 2009

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1 Answer

I need to connect my fax whit the magicjack


A voice over Internet protocol device, magicJack allows you to make and receive telephone calls from your computer using a USB device. While magicJack does not officially support sending and receiving faxes, you can connect a regular fax machine to the magicJack device to send and receive faxes.
Attach the magicJack device to a USB port on your computer.
Connect the phone wire to the port at the end of the magicJack device.
Connect the other end of the phone wire to the "Input" jack on your fax machine.
Turn off error correction on your fax machine, and set your fax machine to the lowest possible transmission speed. Consult your fax machine's user guide if you do not know how to turn off the error correction or lower the transmission speed on your fax machine.
Send a fax to your magicJack phone number to receive a fax. You can find your magicJack phone number at the top of the magicJack splash screen that will display on your computer after inserting the magicJack device.
Send a fax from your magicJack by loading the fax you want to send into your fax machine and pressing the "Send" button.

Oct 31, 2016 | Computers & Internet

1 Answer

Not printing or receiving fax


Is the problem not printing received faxes and cannot send faxes? Did this problem start suddenly? Has it ever worked?

My first suspicion is the drivers for the fax portion of your device. Do you have the Kyocera diagnostics for your device? That would tell you quickly. If you can print from the PC, Scan to the printer that would isolate the problem to the fax portion.

In that case, check all the wires from the phone jack on the wall to the fax and any output lines from the fax to the wall. Are they in good repair? Is your phone line connected? Do you have dial tone on that phone line? The other place to check is the phone line input/output jacks on the back. Are they switched? The normal connection is from the phone jack on the was to the input jack on the device. Then from the output jack on the device to the telephone.

Jun 25, 2012 | Kyocera Mita KM-1650 All-In-One Printer

1 Answer

Fax machine does not receive FAX


The problem is that the codecs used by VoIP IADs are designed to compress voice, not the analog signals sent and received by modems.
In a VoIP Internet world, voice is first converted into packets and then they are sent over the connections that make up our our vast Internet. They may take slightly different times to arrive at their destination. In doing so some packets may be discarded, but the end result is that the receiving VoIP device has enough packets to make a clear and understandable conversation.
We suggest these settings on a fax machine for faxing over VoIP; slowing the transmission rate down and allowing the machine to continue receiving the transmission even though a few bits of data were lost, then faxing over VoIP can become more consistent. Our suggestions in many cases can resolve issues that prevent faxing over a VoIP connection, but not in all cases. If after trying and making all the VoIP fax changes we suggest you still cannot fax over your connection then try a Internet Fax service.

Aug 10, 2011 | HP Office Equipment & Supplies

1 Answer

HOW DO I GET MY FAXES OUT OF THE MEMORY?


Receiving a fax
Receiving a fax automatically
1 Make sure the printer is on and is connected to a working phone line.
2 Make sure that Auto Answer is on.
To check if Auto Answer is on:
a From the printer control panel, press (tool icon).
b Press the arrow buttons until Fax Setup appears, and then press ok.
c Press the arrow buttons until Ringing and Answering appears, and then press ok.
d Press again.
Check to see if Auto Answer is set to On.
e If Auto Answer is not set to on, press the arrow buttons until On appears, and then press to save the setting.
3 Set the number of times the telephone rings before the printer automatically receives faxes:
a Press the arrow buttons until Pick-up On appears, and then press ok.
b Press the arrow buttons until the setting that you want appears, and then press to save the setting.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Receiving a fax manually
1 Make sure the printer is on and is connected to a working telephone line.
2 Make sure that Auto Answer is off.
3 To receive the fax, press (green botton) or press * 9 * on the telephone after you answer it and hear fax tones.
4 Hang up the telephone.
The printer receives the fax.
Receiving a fax with an answering machine
1 Make sure that Auto Answer is on.
2 Make sure you have set the number of times the telephone rings before receiving a fax automatically.
When a telephone ring is detected, the answering machine picks up the call.
• If the printer detects a fax, it receives the fax and disconnects the answering machine.
• If the printer does not detect a fax, the answering machine receives the call.

3 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
Forwarding faxes
Use the fax-forwarding feature if you are going to be away, but still want to receive your faxes. There are three
fax-forwarding values or settings:
• Off—(Default)
• Forward—The printer sends the fax to the designated fax number.
• Print & Forward—The printer prints the fax and then sends it to the designated fax number.
1 Make sure the printer is on and is connected to a working telephone line.
2 Press the arrow buttons until Fax Setup appears, and then press ok.
3 Press the arrow buttons until Ringing and Answering appears, and then press ok.
4 Press the arrow buttons until Fax Forward appears, and then press ok.
5 Press the arrow buttons until Forward or Print & Forward appears, and then press ok.
6 Enter the number to which you want to forward the fax, and then press ok.

Aug 12, 2010 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

1120l Ricoh Fax Machine which can receive a perfect fax but when sending a fax the receipt part which shows a reduced page of the fax sent is completely grey and the fax received at the other end is also...


If it can receive a perfect fax but the problem is only with the image it scans, then the problem lies with the optical portion of the fax machine. Try cleaning the glass where the fax machine scans your original -- it may just be dirty or there may be some white-out stuck to it.

To clean it, just use a damp lint-free cloth and wipe it down, then dry it and try faxing again. If the problem doesn't change then the issue is underneath the glass -- the scanner's lens or mirror may be dirty.

Jul 06, 2010 | Office Equipment & Supplies

1 Answer

I need a manual for the Fax portion of my Lexmark


Hi

Please click on the link to download the manual:

Lexmark X6150 User Manual

Please rate the solution as "FixYa" and revert for further assistance.

Thanks
Rylee

Apr 19, 2009 | Lexmark Office Equipment & Supplies

1 Answer

Cannot receive faxes


What is the make and model?

Call the fax machine from a regular phone to see if it answers.

I think you have some sort of phone line problem.

Fax machine modems are good or bad, nothing in-between.

Mar 13, 2009 | Office Equipment & Supplies

1 Answer

Canon MX310 printer/fax


Check if you received a software disc for the fax machine portion . If not go out to canon USA web site and look up software and downloads. You should find and download the fax software, which is required to make you machine work.

Aug 20, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Lexmark X6170


Received fax is unreadable or blurry
Please go through the checklist below to see if the suggested action(s) can resolve the issue.

* Make sure the copy function is working well.
* Print a Clean nozzle page from the Maintenance menu. If the printout has unexpected white or color horizontal streaks or missing portions, print the Clean nozzle page again. If you are still experiencing streaks or mission portions, you may need to replace your cartridge(s).
* The cartridges may need to be aligned.
* You may need to ask the sender to increase their fax quality.

Sent fax is unreadable or blurry.

1. If the receiving party indicates that the fax output is unreadable or blurry, you may want to try increasing the fax quality.
2. Check the scanner glass for excess amounts of smudges and/or fingerprints. If the scanner glass needs cleaning, moisten a clean, lint-free cloth and gently wipe the scanner glass. Make sure the scanner glass is dry before scanning the next document.

Feb 29, 2008 | Lexmark X6170 All-In-One InkJet Printer

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