Vienna superautomactica found a spring

Your machine needs dealer service. Either the brew group needs replacing or all the O-rings need replacing. The reason the grounds are wet is because water is forcing by the worn seals. These machines need dealer service every 6 to 9 months, and of course they don't tell you that when you buy them.

https://www.google.com/search?q=Saeco+Vienna+Machine+watery+pucks

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Hi, I had the same problem. The motor ran too slow because it did not receive the adequate amount of power. The power is handled by a small part on the circuit board. I replaced it by a part I bought on ebay called Transistor BD245C (or TIP 33C). Now it's working perfect again :-) Details can be found on ebay by typing '262197092158' in the search box. Although the page is in German, it has several pictures that make clear which part is meant. Good luck!

Hi, Try removing the brew unit and cleaning it. Its been sitting, so i would think that your brew unit has a blockage. Dazza

I believe based on symptoms you described, that it is most likely just a good descaling cleaning it needs, try using CLR, OR some vinegar and water, run this through machine a few times, you can even use denture cleaner. I don't think it is your pump based on your symptoms.

The small knob in the bean hopper is set to the max. Turn it back 1 click and try again.

Hi
Small end on the ball. Remember the o-ring.

have to make sure the group is in part. turn machine off and on should hear the motor go. if the group is stuck take the small screw out of group and will release piece thats on the injector. MUst hold the lever on the front of the group to relase the lock then gently pry it out .

Remove the brew unit, under the white plastic valve you will notice a small chamber that might be filled with coffee grounds and water. Clean chamber.

Hi
If you have the Delux or Digital there are 2 knobs in the bean hopper. Turn the small knob back 1 mark and see if that will help.

This has happened to me. If the problem is the brew group gear is in the wrong position, you can manipulate the brew group until it matches up with the drive gear in the machine. You'll know it matches if you can insert the brew group back in the machine full until it clicks.