Question about Jeanie Rub Variable Speed Professional Back Massager

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Morfam Jeanie Rub massager stop working

Massager lost power gradually then just stopped working all together. Where can I get it repaired?

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  • P. Hernandez Feb 02, 2013

    living in SW FLA, Trying to find a repair center or will MFG, do repairs?

  • Nrna Harvey
    Nrna Harvey Nov 09, 2013

    Mfg will do repairs. Just give Core (new owners) a call on their service line.

  • paululrich
    paululrich Nov 12, 2017

    If you can't get service, you can probably fix it yourself. HEre is a link to a detailed video on youtube about how to fix the cord without buying a new one:https://www.youtube.com/watch?v=aE_fctqR...

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Jeanie Rub Service Information Jeanie Rub Warranty Information
Core Products provides a full one-year warranty on all defects in material and workmanship. Any misuse, unauthorized repairs, or product abuses are excluded.

Defective products reported within one year of date of purchase will be replaced or repaired. Call the Customer Service department at Core Products at 800-338-7014 for a return authorization number and to arrange shipping.
Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad

Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor

Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord

Posted on Feb 16, 2013

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Posted on Jan 02, 2017

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Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

1-800-338-7014

Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad

Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor

Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord

There is a 90-day warranty on any service that is performed by Core Products International.


Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728

If you have any questions regarding our service
information please call 800-338-7014.

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Jeanie Rub Service Information Out-of-Warranty Service


Cord Replacement - $25.00 + $13.00 Shipping

- Replace worn cord

Core Products International, Inc.
RETURNS DEPARTMENT RA#XXXXX
1505 Parker Ave, PO Box 627
Chetek, WI 54728

If you have any questions regarding our service information please call 800-338-7014.



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