Massager lost power gradually then just stopped working all together. Where can I get it repaired?
Jeanie Rub Service Information
Jeanie Rub Warranty Information
Defective products reported within one year of date of purchase will be replaced or repaired. Call the Customer Service department at Core Products at 800-338-7014 for a return authorization number and to arrange shipping. Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit. It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping. Basic Service Package - $49.00 + $13.00 Shipping Complete Service Package - $89.00 + $13.00 Shipping Cord Replacement - $25.00 + $13.00 Shipping
Core Products provides a full one-year warranty on all defects in material and workmanship. Any misuse, unauthorized repairs, or product abuses are excluded.
Out-of-Warranty Service
- Cleaning
- Replace worn parts & pad
- Cleaning
- Replace worn parts & pad
- Replace motor
- Replace worn cord
Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.
It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.
1-800-338-7014
Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor
Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord
There is a 90-day warranty on any service that is performed by Core Products International.
Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728
If you have any questions regarding our service
information please call 800-338-7014.
Core Products International, Inc.
Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord
RETURNS DEPARTMENT RA#XXXXX
1505 Parker Ave, PO Box 627
Chetek, WI 54728
If you have any questions regarding our service information please call 800-338-7014.
Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.
It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.
1-800-338-7014
Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor
Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord
There is a 90-day warranty on any service that is performed by Core Products International.
Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728
If you have any questions regarding our service
information please call 800-338-7014.
Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.
It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.
1-800-338-7014
Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor
Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord
There is a 90-day warranty on any service that is performed by Core Products International.
Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728
If you have any questions regarding our service,
please call 1-800-338-7014.
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living in SW FLA, Trying to find a repair center or will MFG, do repairs?
Mfg will do repairs. Just give Core (new owners) a call on their service line.
If you can't get service, you can probably fix it yourself. HEre is a link to a detailed video on youtube about how to fix the cord without buying a new one:https://www.youtube.com/watch?v=aE_fctqR...
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