I have a new Jenn-air ceramic cooktop- what do I do to clean it.

Sorry to read about your problem, I hope this helps you out.

try using an oven cleaner spray... let the range heat up a little..then spray oven cleaner

a new glass top will cost over $600.00 just for the glass.


I have tried to help you. Please help me by vote/rate the response. Thanks If you live in the Denver Area. I can help you out.

I have the same issue.

a good product is CERAMABRYTE. it is designed for ceramic cooktops and is a white lotion type cleaner. if there is a lot of burned buildup you may also need to purchase a special scraper with a blade in it. but make sure you smear the cleanser on FIRST or you will scratch the surface.

1) turn off power at the breaker. 2) remove hold down screws 3) pop up cooktop out of counter top 4) remove knobs and downdraft grille 5) remove ceramic top (screws around outside and also in side grille opening) 6) unplug burners replace with new burner

Epoxy would not work. If it is a very small chip and is NOT STRUCTURAL or in the heated are you could TRY the adhesive used for rear view mirror to glass attachment.

i would avoid cast iron or nickle pans as they are heavy and coarse. i would recomend a nice stainless set with aluminum bottoms

mostly the problem is the sensor inside the unit but so very expensive to replace,wait to damage the other then buy an new one compare to repair.

tnx gerbee

you can replace the cooktop but this might cost you about the same if you just went and bought a new one

ITS NORMAL FOR GLASS CERAMIC, NO KIND OF CHEMICAL TO CLEAN.
TNX GERBEE

I have this cooktop and it is hands-down the worst. That clicking sound is the spark missing the mark because of a crack or chip in the ceramic igniter. Damage is caused by the ceramic heating too quickly. Especially when the house is cooler in winter, or in air conditioning. I had a Jenn Air repair guy in to replace them before the warranty ran out and he said this happens with every single one of these models with the ceramic igniter. Also, one of the knobs on the front by the medium burner got so hot it melted. He gave us a new one. He had a whole box of them in his truck! He told us the design was inferior and that Jenn Air uses a different igniter for higher end models because of this problem, but won't re-engineer the lower end units because it's cost prohibitive. Even with the repairs they cover for the first year, they recoup in charging for service the second year, than profit on the repair and/or replacement charges for the parts every year after that. All the parts sold are OEM--no after markets, so, at roughly $27 a pop for each igniter, they make out pretty good. Oh, and the burner knob is melted again. What a bunch of scamsters. I will never give them my money again and am shopping for a new cooktop. I left a good review at bizrate for this cooktop.