Hi i recently bought a 9volt adapter for my vtech smile console for my kid.. and tried using it on the Leapfrog Clickstart and it worked even though it only needed 5volt for an adapter. Worked good for 2 days and then suddenly it goes blank and doesn't want to switch off. Unplugged everything, and back on and the unit is on right away instead of the actually pressing of the green button to switch it on. And there's nothin on the screen. Please help

Was the unit recently dropped? Or fell into water?
Bruce

There are problems with the power adaptors. Did you use a VSmile power adaptor, or something that just seemed to fit the unit? Using the wrong power adaptor (like unknowingly plugging a Leapfrog power adaptor) into the unit can cause damage to the Vsmile Board.
Push and hold the power (smile) button for one minute, then install fresh batteries. if it powers back up, then try:

Dirty Smartridges (the game cartridges) are to blame for about 90% of VTech Vsmile products not powering up.
In some instances, the cartridge slot on the unit itself can become damaged and will cause no power up.
Kids (of all ages) can dirty a smartridge in less than a second, and render the whole system dead.

Same problem; it happened when my daughter got over 999 boot boxes, the counter wrapped, the problem occurred. If you create or play under a new profile it works fine.

Hi!

You'll find the parent guide here;

http://www.leapfrog.com/etc/medialib/leapfrog/clickstart/cs_clickstart.Par.0.File.tmp/ClickStartWebPG.pdf


If the link does not open, go to www.leapfrog.com - click 3-5 years, you will find clickstart first computer in line 4.. - click the photo - scroll down under the large image to find the parent guide.

Good luck! :)

Cathy

Maybe try plugging in an adapter instead of the batteries. There could be a wiring problem with the battery terminal.
Hope this works for you.

Yellow is video which should go to the video in of your tv
try going direct to the tv input before dropping back to a switchbox

manual : is available as a pdf from leapfrog.com


http://www.leapfrog.com/etc/medialib/leapfrog/clickstart/cls_22325.Par.73403.File.dat//Users/na/Desktop/Parent%20Guides/clickstart/CLS_22325_PG.pdf

faq: http://www.leapfrog.com/en/home/support/top_product_list/clickstart.html

You blew the circuit board by putting to much power into it. Never use more power then suggested for this reason. All adaptors have a volt and an amp rating. Sorry it happend best wishes!

I found this with ours and I bought a new system and the AC adapter to go with the new system batteries were getting crazy anyhow the kids hooked up the old one to the vsmile adapter and it stopped. So from experience you need fresh batteries or only the vsmile 9v adapter, other brand adapters also caused the jumping!

My kids had there v-smile for about 11 months then it would not turn on so I called the v-tech help line 1-800-521-2010 I had to stay on hold for about 30 minutes then had to deal with a lady that was very rude to me but she did help solve the problem...she told me to unplug the adapter, take out all batteries and make sure everything is unhooked from the game then hold the on button down for 1 minute (NOT THE ON AND OFF) and that will restart the system.. I made sure i tried it before i got off the phone with the lady because i didnt want to wait another 30 minutes to talk to someone again...It did help my problem...hope this helps you.

There is a defect in there line of manfacture alot of there v smiles had to be sent back . there is no way of fixing them it will have to be repalced and not promissing it will fix the problem as it will probably happen again as there line is faulty i would box it back up return it back to the shop with your docket and get a refund and buy your daughter some thing else.