Leapfrog Clickstart doesn't switch off and doesn't work

Was the unit recently dropped? Or fell into water?
Bruce

There are problems with the power adaptors. Did you use a VSmile power adaptor, or something that just seemed to fit the unit? Using the wrong power adaptor (like unknowingly plugging a Leapfrog power adaptor) into the unit can cause damage to the Vsmile Board.
Push and hold the power (smile) button for one minute, then install fresh batteries. if it powers back up, then try:

Dirty Smartridges (the game cartridges) are to blame for about 90% of VTech Vsmile products not powering up.
In some instances, the cartridge slot on the unit itself can become damaged and will cause no power up.
Kids (of all ages) can dirty a smartridge in less than a second, and render the whole system dead.

Same problem; it happened when my daughter got over 999 boot boxes, the counter wrapped, the problem occurred. If you create or play under a new profile it works fine.

Hi!

You'll find the parent guide here;

http://www.leapfrog.com/etc/medialib/leapfrog/clickstart/cs_clickstart.Par.0.File.tmp/ClickStartWebPG.pdf


If the link does not open, go to www.leapfrog.com - click 3-5 years, you will find clickstart first computer in line 4.. - click the photo - scroll down under the large image to find the parent guide.

Good luck! :)

Cathy

Maybe try plugging in an adapter instead of the batteries. There could be a wiring problem with the battery terminal.
Hope this works for you.

Yellow is video which should go to the video in of your tv
try going direct to the tv input before dropping back to a switchbox

manual : is available as a pdf from leapfrog.com


http://www.leapfrog.com/etc/medialib/leapfrog/clickstart/cls_22325.Par.73403.File.dat//Users/na/Desktop/Parent%20Guides/clickstart/CLS_22325_PG.pdf

faq: http://www.leapfrog.com/en/home/support/top_product_list/clickstart.html

If you plugged in a 9 volt power supply where you only needed 5 volts, you probably burned something out. Although the power cords have the same end, the voltages are critical. You can try to get the Leap Pad replaced but, I wouldn't get my hopes up.

Hi i'm Ryan, my daughters did the same thing, I removed the battery cover and there is a small pin hole with a reset button in it, try resetting it. I did and it came back on and works fine.

I found this with ours and I bought a new system and the AC adapter to go with the new system batteries were getting crazy anyhow the kids hooked up the old one to the vsmile adapter and it stopped. So from experience you need fresh batteries or only the vsmile 9v adapter, other brand adapters also caused the jumping!

My kids had there v-smile for about 11 months then it would not turn on so I called the v-tech help line 1-800-521-2010 I had to stay on hold for about 30 minutes then had to deal with a lady that was very rude to me but she did help solve the problem...she told me to unplug the adapter, take out all batteries and make sure everything is unhooked from the game then hold the on button down for 1 minute (NOT THE ON AND OFF) and that will restart the system.. I made sure i tried it before i got off the phone with the lady because i didnt want to wait another 30 minutes to talk to someone again...It did help my problem...hope this helps you.