HP dc7800 Business Desktop Small Form Factor ENERGY STAR Logo
Anonymous Posted on Jan 28, 2013

HP DC7800 doesn't wake up (and power switch does nothing!)

My tabletop DC7800 sometimes doesn't wake up after it's been in sleep mode (set @ 15 minutes)... Mouse movement or key strikes don't wake it up. Strangest thing is that even pressing the ON/OFF button doesn't even turn the computer off...! Have to unplug it from the back to rightfully shut it down. What can I do to correct the situation? Is that a windows 7 compatibility issue or bad setting? Thank you for your help!

1 Answer

Jim Johnson

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  • Contributor 32 Answers
  • Posted on May 09, 2014
Jim Johnson
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Joined: Dec 12, 2011
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Bad setting. If you press and hold the power button, the computer will shut off. That will keep you from having to unplug it.

5 Related Answers

farhangM

Farhang Mobarhan

  • 64 Answers
  • Posted on Dec 01, 2008

SOURCE: my hp M8330F shut off

Please do not play with power cord. You can damage the power supply or the motherboard.
Try another monitor.

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Anonymous

  • 54 Answers
  • Posted on Mar 08, 2009

SOURCE: Sleep Mode Lockup on Dell Inspirion 530 w/ Vista

Try hitting the "Windows" key on your keyboard to bring it out of sleep mode. The "Windows" key is generally found on the bottom row of the keyboard, near the Alt and Ctrl keys, and it has no letters on it, just the Windows logo. That key brings my Windows Vista machines out of sleep mode when other keys won't.

As for the power button, anytime you need to force a computer to turn off, you can press and hold the power button to do so. Usually, you need to hold the power button for 5-10 seconds and it will shut down. Use this option with caution, as it turns the computer off without running through the shutdown process and can cause you to lose data.

Hope this helps.

Anonymous

  • 63 Answers
  • Posted on Apr 04, 2009

SOURCE: Computer not sleeping in sleep mode.

One possibility is if you have an optical/laser mouse that is on a relective surface and the mouse light is reflecting and triggering the computer to think that there is activity.

More than likely, your network card is keeping your computer from staying in sleep mode as any internet data activity is taking the computer out of sleep mode making the computer think there is activity.

There is an option in the Network Adapter properties that says to "Allow this device to wake up your computer"

Go to Control Panel and click Classic View on the left hand side

Double Click the Network and Sharing Centre Icon.

On the left hand side of the window that opens, click Manage Network Connections.

Right Click on the connected Network Connection. It is probably the Local Area Connection. Right click on it and choose Properties

A new box will open up. Click the Configure button under the Connect Using: box

Click the last tab at the top that says Power Management.

Under the Power Management tab click the square box that is beside: Allow this Device to Wake the Computer to take the checkmark out of the box. Then Click OK at the botton and close all the windows.

Let the computer go into Sleep mode and see if the computer still comes out of sleep mode on its own.

Let me know if this worked for you,

Ry

Anonymous

  • 35 Answers
  • Posted on Dec 29, 2009

SOURCE: Hp Pavilion a1120n will not power up.

Yes it needs a power supply. You can get a cheep one on eaby or get one off of the HP site

Hope this works,

Luke Wilcox

proton77

Mandeep Singh

  • 1184 Answers
  • Posted on Sep 11, 2010

SOURCE: when i press the power button on myn monitor i get

Hi,
try..... it worked for me. Power Button Lockout is displayed.The monitor's Power Button Lockout function is enabled.
Press and hold the power button for 10 seconds to unlock
the power button function.

Thanks for using Fixya
Proton

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Hp slate pro 21 goes to sleep mode and can't be turned on

NO OS stated at all, w7/8 or 10 , did it ever get OS upgraded, from 7 or higher? if yes say so. ok?
Do the HP.com long reset yet?>
answered here 10,000 times and 1 million times at HP.com
This is an ALL-IN-ONE PC. 5 years old, (can be)
not a desktop real (atx) not laptop or note book.

Most of these odd duck PC have special keys for Unsleep.?
but this fake desktop has no huge battery.
so you unplug the power pack from the wall
and hold the power button on for 30seconds and release it.
then try normal.
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the manual on this PC cover sleep did you read it.
did you ever upgrade the OS? if yes, BINGO. a problem.
learn that sleep mode only works correctly if all drivers are correct for you unstated OS (matched perfectly from HP)
and worse in hibernate mode, more complex. that is.

using slate mode? or hdmi
read page 4 (and page 45 on 30min sleep rule new)

http://h10032.www1.hp.com/ctg/Manual/c04162993











quote. how to unsleep or WAKE this PC is stated in the above manual. I pasted the words here.
Examples include the user pressing the power/sleep button, receiving an input signal from an input device, receiving an input
signal from a network connection with t
he Wake On LAN (WOL) feature enabled, etc.

typing wakes it, mouse wakes it.
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HP DC7800 doesn't wake up

Configure your Windows 7 PC to go into sleep mode automatically when it is not used for a certain amount of time. Click "Start" and select "Control Panel." Click "System and Security." Click "Power Options." A menu opens. Click on "Choose when the computer sleeps" and select the number of minutes of inactivity. You can also set a separate time interval to put your monitor into sleep mode. If you set both to 10 minutes, then your PC and monitor will automatically go into sleep mode after 10 minutes of inactivity The computer will power-down and turn off unnecessary systems, including the monitor, while keeping the memory active so it can start back up quickly and still have all programs up that were being used prior to entering sleep mode. While this is a helpful feature that can extend the battery life of a laptop, it can result in errors where the computer won't power back up. You can usually solve the problem quickly.

Look for a sleep-specific key on the keyboard. It will usually be near the top row and have a symbol of a moon on it. Press this key as some laptops only respond to that command to come out of sleep mode. Press the "Enter" key to see if that will cause the computer to respond. Move the mouse back and forth several times and click the mouse button. Hold down the power button for 5 seconds if the previous methods have not worked. This is another common method for exiting sleep mode for many laptops. It may also trigger a full computer restart which would also solve the sleep mode problem. Unplug the laptop and remove its battery.
Reinsert the battery and then plug the laptop back in.

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I hope I was able to assist. If I was, please don't forget to rate this solution.
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Check for windows updates.

They can change the sleep button to a shutdown button and sometimes cause it to not respond and do nothing instead.If you are feeling frisky go ahead and regedit the offending action away

open up regedit.exe using the start menu search box and then browse down to the following key, creating the key if it doesn't exist.

HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\WindowsUpdate\AU


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