OKI c3200n "COMMUNICATION ERROR"

Have you contacted OKI Data? Live customer support is available 24/7 (within the US and Canada) at 1-800-OKI-DATA.

Hello try to renew the driver from here:

http://my.okidata.com/pp-C3200n.nsf

Good luck

Here's what the owner's manual has to say:

Error status (Amber, blinking): you cannot continue to use the
printer. Intervention is required to recover from the error. Fatal
errors are irrecoverable and require a service call.

Blinking 1 (2S cycle)
An error has occurred but
printing can continue if you
press the ON LINE or CANCEL
switch.

Blinking 2 (500mS cycle)
An error has occurred. You
need to replace consumables
or remove jammed paper, for
example. The printer then
recovers from the error and
printing becomes possible
again.

Blinking 3 (120mS cycle)
A serious error has occurred.
rebooting or a service call is
required.

The Status Monitor in Windows provides a readable description
of the printer status corresponding to the indications of the
LEDs. In Mac, the printer driver provides status information
once you have sent a document to print. In Windows, if you
have the Status Monitor Preferences set to Pop up on alerts,
this readable message will be presented on screen whenever
an abnormal condition occurs.

There's no further information. Sorry.

It means the printhead [laser] is "missing" - but usually it's just the data cable at the end of the printhead has popped out. Very common - we have hundreds of Okis at our corp and I've fixed this many times. Turn the power off, pull either the left or right plastic clip AWAY from the printhead, and carefully insert the data cable back into the connector on the printhead. Put one end of the printhead nearest the data cable back into its plastic clip, and make sure the spring is seated on its little post on the bar, and then click the rest of the printhead into the clip on the end opposite of the data cable, again making sure the spring is seated on its post. Turn the printer on - your error should now be gone.

The rightmost LED is the Error light. How fast is it flashing?

If the light is flashing 1 long flash every 4 seconds (no other lights flashing), then either the image drum needs to be changed or the toner is low.

If the flash is one blink a second, then you have a paper problem or a cover open.

If you installed the OKI software with the driver, you can use the Printer Status monitor to identify the problem and order the consumables if you have a slow blink error. (Open the printer control panel (Start >Programs > Status monitor) and Maximize the window to see the Printer status.

You can find the manual for the OKI B4100 here: http://my.okidata.com/PP-B4100.nsf?opendatabase . View all manuals on the right. If that link doesn't work, see the support site: http://my.okidata.com/Home.nsf/Welcome?OpenFrameSet and select the B4100 in the Color/Mono Page Printer drop down menu.

I hope this helps.

Cindy Wells

What has changed?

Is it possible that the color cartridge is empty?

Check the driver properties and make sure that the driver hasn't been changed to "Monochrome", "Grayscale" or Black and White.

Don

Try cleaning the black bars on the bottom of the top cover. These are the LED's, which put the image on the drums.

Two possible problems:
1. You actually got a partially empty new toner. This has happened to me once.
2. The sensor on the printer is dirty and not seeing the toner. With the toner there is a little wipe that says it is for cleaning the LED. There is an LED sensor that "reads" the presence of the toner. If this is dirty it will think there is no toner cartridge.

U can have stuck a little piece of paper, that it mess whit some sensor. Try to open the Oki, push the drum unit out and watch if there is no paper stucked.

Hi Greenhorn, Your info is slightly conflicting - I think. As I remember the C60 has just 2 LED's: 1 - Green for Power 2 - Red for Error The third button - Cartridge exchange - has no LED Now it is a while since I looked at a C60 and my brain leaks like a sieve, but that's the way I remember it and feel free to correct me if I'm wrong. The error codes I remember are: Printer status - Indicators - Priority Power - Error Power ON condition On - Ink sequence Blink - Ink Cartridge change mode Blink - Data processing Blink - Paper Out *1 - On Paper jam condition *1 - On Ink end (Black) *1 - On -> Blink Ink level low (Black) - Blink-> Blink Ink end (Color) *1 - On -> Blink2 Ink level low (Color) - Blink-> Blink2 Ink end (Black and Color) - On -> On No Ink Cartridge (Black or Color) *1 - On Maintenance request (Ink Overflow Countererror) *1 Alt Blink Alt Blink Fatal error *1 Off On Special setting Blink2 Blink2