Where do i go for security settings

Try getting into the modem settings usually starts with www.http://192.ect........

open ur modem using its ip address
then go to wireless tab then security then go to network authontication and change to wpa-personal or wpa-psk ten it shows passpharses tab type new password save and exit

You actually should call comcast and tell them about the issue, They have a backdoor into your modem that they can troubleshoot it for you. The issue with their modems is they are usually locked with some weird password they use.

Usually with a modem or router you can dial an internal page but there system like Time Warner is set to their needs so that they can keep that back-door open.

Comcast phone number is 1-800-266-2278 or 1-800-Comcast same numbers thats just the way they word it on their site.

You may have to reset the modem and start over with the new service provider network.

failed on loading skin name "comcast". the file "shell.css is required in your "sscommon/skins/comcast/css/" directory" this is what i am getting from my acer desk top.... comcast is my internet service provider and say "everything is fine on their end" but i cant access the net... please help me

You sure can. Start w/ the Comcast modem as long as it is NOT a USB type and hooks using a CAT-5 cable (regular network cable). Hook the comcast modem to the WAN port of the wireless router. On the back of the wireless router use the normal 1-4 extra LAN ports to hook other computers or the SD208 switch to it and other computers from there.

Word of advise if using Wireless Router, be sure to read manual and set a KEY for your network to secure it from unwanted outside use.

Router setup
Go to the control panel and un-install the program that the Comcast cd installed. then:
Shutdown your PC. Unplug the power from the router and the cable modem.
Wait 30 sec. then plug in the power to the cable modem, wait 30 sec. then plug the power to the router. Wait till you have "Internet" light then restart your PC. The PC should pick up an IP address and you should be able to get on-line.
Did Comcast reset you wireless router settings? If so, you may need to set up your SSID and security settings.


Customizing Wireless Settings of the Router
Having default wireless settings on the Linksys router may cause conflict with other Linksys routers within your network range. Linksys suggests changing the SSID (network name) and the Wireless Channel of your router. Also, if it is possible, enable the Wireless Security of your router.
To change the router’s SSID or the wireless network’s name, click here.
To change the router’s channel, click here.
To enable the wireless security on the router, click here.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe





I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

All you need to do is "MAC ADDRESS CLONING". Access the router's setup page and look for MAC Clone settings. Enable that and clone the mac address of your main PC. After that, perform a power cycle. Turn off the router then the modem. Wait for 30 seconds then power on the modem first, wait for all the lights to go solid then power on the router. That should do it.

Type in 192.168.100.1 into your web browser, that should bring you into the modem, check on what your dB levels are.. Cut and paste your output in case this happens again. Your modem will have a log of the disconnects that you can use when talking to Comcast. It sounds like you might have a pwr problem with your dvr. Are they plugged into the same outlet? Are you able to contact Comcast while it is happening? As a workaround, try plugging each into a different outlet. I would open up a trouble ticket with Comcast and have them escalate the problem. If it is a comcast modem, they can bring you another one out.

Comcast has a little known "trick" that they use when setting up users. Here's how it works:

When Comcast first comes to setup your new cable modem service, they insist on connecting it to your computer and "testing" it. Most people think nothing of it, and that it's good customer service ...truth be told, what they are doing is attaching your computer's MAC address to that cable modem, so that you cannot create a wireless network. This is because they want you to pay them $150 to do this for you.

In this situation, since the modem is a modem/wireless router in one, my guess is that the MAC address on your machine now does not match the MAC address on the new router, which is what Comcast has stored in their database(s).

Try this: on your computer (while connected to the modem), perform a release on your IP address (start, run, cmd, then type "ipconfig /release"). Disconnect the ethernet cable from the computer. Turn computer off completely. Hold down the reset button on the cable modem until it performs a reset. Once it's back up and running, boot up your computer with the cable back in the ethernet port.

The cable modem should assign a new address to your computer. However, that may or may not work ...this is an easy workaround with a Linksys router, but not necessarily with the all-in-one devices.

Worst case scenario: contact Comcast and notify them that the new modem is not recognizing your computer's MAC address and that it needs to be updated in their system. They will scan your computer (through the telnet interface on your modem) and get your computer's MAC address, then (hopefully) make the necessary changes on their end.

After that, everything should work flawlessly. If not, insist on a Comcast tech to "fix" the service that you are paying for.

Good luck - hope this helps :)