I have been on the phone with Kodak service personnel for three days. I tell them the I cannot print, copy, or scan using my 5100 Easyshare all in One printer/scanner/copier. They tell me to download the new Easyshare software and firmware which I have done numerous times, but nothing seems to work. I'm ready to trash the damn thing, it's given me nothing but headaches since I bought it.My first one was replaced by Kodak; I've also replaced a number of printheads. Except that it's slow and clunky, but it does a good job when it works, which was seldom in the past and never in the present.
Call the Kodak customer service number and tell them that you need a new printhead, that's the device that your cartridges fit into. They know that they have a problem but they will ask you to print a test sheet anyway. They should ship you a new printhead within about five days - at no cost. The printhead only seems to last about 4-6 months with my occasional use. Tell them that they should replace the ink cartridges since you used probably used up the ones in the printer trying to do the diagnostics of cleaning the printhead. They may not replace the cartridges but we should give them a hard time since it's their problem.
If you want technical support of Kodak, you can contact us on Kodak Printer Customer Service Phone Number 1-866-877-0191. We are always available with technical experts for your help.
Kodak Printer 1 866 877 0191 Technical Support Phone...
KODAK Printer Technical Support...
The solution to unplug it does not work if you are have a "replace color cartridge" or "replace black cartridge" error. I tried every trouble shooting option available and nothing worked. I called Kodak (good luck understanding them they only have ESL-English as a second langauge--people working. They told me they would send me a replacement cartridge...still waiting on that to happen but I'm not holding my breath.
Turn the printer off. Unplug the USB cable AND the power cord. Wait 15 - 20 seconds. This will clear any error codes.
All-in-One Printer Phone Support486 views
Usually answered in minutes!
Machine doe not seem to want to scan.
I have purchased two sets of the ink cartridges and so far only the sample cartridges that came with the printer have worked. I bought the printer b/c the cartridges were supposed to be cheaper, but not if you have to keep buying them to get one that works??!!! What do i do, one time it prints color, one time it prints black, but it won't print both at the same time!
My kodak 5100 all in one printer will not print. I just change the printhead, because some lines would print and other would be very light. Now it will not print @ all.
scanner wont scan photos
×