Copier feature of HP Officejet Pro K550 Series produces a print page that appears to be a combination of color and the page contains this image on the entire paper surface

The copier function has always performed well. I used a thick colored paper stock and my image to be copied is black and white. One copy was produced correctly, but then the image became a solid (8x10) mass of vertical streaky lines. Lines appeared to be a combination of black and purple. All copies made after the first one resulted in this problem. Even when the supply tray was filled with white stock this bizarre result continued. It is only the copier feature, Print sent to the printer from my pc prints fine.

1 Answer

Anthony Thomas

Contributor 42 Answers
Posted on Jan 26, 2013

Anthony Thomas

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Joined: Sep 02, 2012

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Your printer ink heads may need to be reset/relined.

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Anand Kumar

2035 Answers
Posted on Nov 11, 2008

SOURCE: two black vertical lines appear on copy, pdf, and scan results

Unplug the power cord and the phone line from the wall.
Open the control panel.
Pull the roller lever forward, and then lift the white roller out of the All-In-One.
Note: The scan lens is located under the white roller.
Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
Reinstall the white roller.
Reconnect the power cord and the phone line.
And then try to copy if get the dame line then its the hardware problem in the printer you must need to replace the scanner unit in the printer ..

Good luck..

Anonymous

97 Answers
Posted on Jan 23, 2009

SOURCE: All copies and scanner outputs result in a totally black image

hi,

its could be hardware issue, if you tell me which printer, then we can try some reset on that machine..........

Regards, raj_p5983

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Copier feature of HP Officejet Pro K550 Series produces a print page that appears to be a combination of color and the page contains this image on the entire paper surface

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