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A service operator password will do you no good. The unit needs a cleaning, not a password. Call an authorized Canon/Oce technician for parts and service.
Developer concentration problem. If refilling the toner doesn't work, you need to call a technician. It is not user serviceable. Please call an Authorized Oce Service Representative.
Having the software will do you no good. You need an authorized service technician to load it and configure it, and hopefully restore the old settings if there is a backup.
I would not recommend you opening and cleaning the unit without training. You could cause a lot of damage if you do it improperly causing you money and a lot of headaches. Call an authorized Canon/Oce technician for parts and service.
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