Motor broke
SOURCE: no suction on dyson dc24 ball
Well i just fixed my Dyson Ball with the same problem you have. My wife and i found out it was a crumpled receipt in the lower section of the hose at the upright/handheld pivot #3 in diagram and it was catching cat hair and other things. I began by removing the canister and turned on the vacuum to see if the direct access to the fan had suction. Then i moved to #5; i reattached the canister and threw in some cat hair into it from the bottom. i turned on the vaccum to see if it spinned around; it didnt. I then moved to #4, i removed the head and then turned on the vaccum to see if maybe the head had a leak at the top connecter; as i predicted the strength was minimal. I then worked my way to #1 to see if the strength was the same or if there was a difference. no difference for us. Well then it must be #3.. of course the last one i checked. I used a small flashlight and peared in and i didnt see anything... i then used a coathanger very softly as to not puncture the hose. i then noticed some hair being pushed out but the main culprit wasnt showing. my wife gave me needle nose pliers and i pried the hose off of the top connection in #3; so i could get a better look; you may be able to push it off with your hands. and viola! a crumpled reciept for 3 Monster energy drinks.... the same ones....i drink... oops!... hopes this helps. just go through it step by step. youll know its working once stuff begins to spin in the canister. almost regretted throwing that dyson registry junk away.
SOURCE: kickstand on dyson dc24 will not stand up
Solution to Dyson Ball wil Not stand up / Kickstand will not go down:
I had this problem on my Ball. The metal guides on the red foot lever had jumped out of their tracks and you have to get them back into the guide tracks on the rear wheel assemblies. I pulled on the affected wheel assembly to get the metal post on the red kickstand to reset it where it should be.
SOURCE: no suction in the hose on dyson dc24
Hi its Darran at Dyson.
It sounds as though the hose is blocked. I would recommend following the blockage procedure. If this does not resolve the problem, please call our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.
Kind regards
Darran
Dyson Customer Service
Official advice and support for Dyson technology
SOURCE: How do you remove and
Hi there,
I'm sorry to hear you're having difficulties with your DC24. If you feel the stabiliser pedal needs repair or replacement, I'd encourage you to contact us directly. One of our experts will be happy to recommend the best course of action. As long as the cleaner has been used in accordance with the terms and conditions listed in the user guide, it should be covered by our 5-year warranty. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
Official advice and support for Dyson technology
SOURCE: How do you fit a replacement lower duct hose to a
Hi there,
Please make sure your Dyson is switched off and unplugged before attempting to replace the lower duct hose. You may find it easiest to replace if you recline the cleaner into the vacuuming position, then lie it on it's side, with ducting facing upwards. The hose has a push-fit design, but as it's new, you may find it a tight fit.
If you'd prefer one of our Helpline experts to guide you through the process of replacing the hose, please give us a call free on 0800 2980298 - you can reach us at any time between 7am and 10pm, 7 days a week.
Kind regards,
Jack
Dyson Online Customer Support
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