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Peter Cumming Posted on Jul 26, 2007
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Bosch 500 series Front Load Washer Door hanging a bit lower than when purchased

Bosch 500 series Front Load Washer Door Issue? Washing machine I have a 500 series front loader washing machine. It is about 6 months old. A very heavy machine. I notice the door is heavy as well. It appears that over time this door has sagged a little. Therefore when closing the door, it does not close as easily as before. I suspect this will get worse and may be due to the hinge being weak, where the hinge attaches or the door simply being heavy for the components involved. I am the only user of this machine and have NVR leaned on the door or put any weight on it. Anyone else notice that if they push the door closed it hangs a little lower than it should and doe snot close as easily as when you bought it? This is under warranty and I have an extended warranty as well, so I am not real concerned but would be if this is a re-occurring issue. Thank you Peter

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  • Posted on Jul 30, 2007
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Even if you do not realise it most people lean on the door as they open it, to rectify with the door open but almost in the closed position lift the door by pulling up on the door catch end, this will straiten the hinge, very common problem Regards Engineer

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Hello, Welcome to FixYa.

Hopefully the info below will supply you with the assistance to get the door open for now at least...and a little more with some luck.

The door typically locks as a result of the unit failing to drain, so....


**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

  1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner) macmarkus_26.jpg
  2. Find a drill bit or small screwdriver that fits in the hole in the round door.

macmarkus_30.jpg


3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).


4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand or with the aid of pliers.


macmarkus_32.jpg


**NOTE - you should also see a ring attached, if you pull this the door should unlatch, but getting the water out first if present is usually a good plan


macmarkus_31.jpg


Once the door is open and you've removed the items you wanted. Unplug the washer for 20minutes or so and then plug it in again, to see if the control "resets".

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)

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