Forgot my Presto Lock combination!

The default combination of new lock is always 000..If you forgot the correct combination, it is not possible to reset it.

Look for my tip on opening luggage with combination locks in this listing.

The lock has to be dismantled and the tumblers reset, best you take it to a lock smith,

By frequently resetting your lock combination, you decrease the chance that someone will break into your luggage.
If someone watches you open your luggage at baggage claim while going through security or at a hotel, they may break into your luggage when they encounter you on another leg of your journey.
Change your lock after every major flight or trip to help keep your items safe.
Avoid easy to guess passwords, as well, such as sequential numbers, all the same number or birthdays.

Open your lock by inputting the current combination.
New Prestolocks have a factory set combination of "0-0-0."
Turn the shackle 180 degrees.
Press the shackle down and turn it 90 degrees to the left or right.
Input the new combination.
Move the shackle 90 degrees so that it is 180 degrees from its locked position.
Take your hand off the shackle and pull it out.
Turn it back to the locked position.

Push the shackle into the lock and turn at least one of the lock's dials.
Write down your new combination.
Keep this paper in a safe place for future reference.

have you solved this problem yet ?

Try 2 options:
1. just squeeze the shackle twice and pull it out. This is in case you forgot to enter new combination.
2, Make the 2 combination together, the old and the new as one sequence. This in case you forgot to squeeze the shackle before enter new combination

Ity

I tried working through the series of possible numbers and at the same time gently pressing the lower part of the lock to see if it would open. After a while I used a claw hammer which I gently inserted the claw beneath the lower portion of the lock and again gently prised it and at first go the lock opened and no damage done that I can see. I have not reset the lock yet.

You have to restore the ipod using itunes. An apple rep will tell you the same thing. It sucks to loose your music if you don't have all of the music on your computer; and that people assume just because you forgot your password you stole it. Hope this information is helpful to your issue :)

my mother in law has a norton suit case and needs keys the number on the lock is 332 norton do not excist anymore where can i get replacment keys from?

The reset works when the current correct combination is set on the front. If you forgot the combination, you can go to the www.masterlock.com and download a PDF to request a combination from the factory to open it. It requires a notarized form & takes 6+ weeks. In the end, it is probably easier to buy a new one. When resetting the combo, I accidently scrambled it as I flipped it over. And did not know the combo. The reset button would not work. I did some guess work around the setting and got it to release again.