First off all the cold air comes from the freezer. you need to remove the freezer floor and then the back to make sure the evaporator is not all frozen up with ice. If it is you have a defrost problem. You would need to check the heater the terminator and the defrost timer. If the coils on the evaporator are not iced over and there is only a little frost at the top or none at all either the compressor is not working or there is a leak and the unit is out of gas. You need to check the thigs I just described and go from there.
When the top half of a freezer is not working properly it is a sign that the air circulation within the freezer is not functioning. In other words, the freezer refrigerant is still working properly, but the cold air it produces isn't going anywhere: Instead, it is sinking to the bottom of the freezer (heat rises) where it does an excellent job of keeping that half of the freezer cold while missing the top section entirely.
The air circulation problem is usually caused by a fan issue. Find where your fan connects to the refrigerant system and pumps the air out into the freezer. If the fan blades are stuck or frozen, you may be able to loosen them or replace the fan. If the fan works mechanically but does not turn on the problem lies with the motor instead. In this case, you can replace the motor or call a professional it may also be fan or evaporator
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