How to clear the memory

Remove AC power from the unit for 10 seconds. You can simply pull the cord from the back of the machine. This will clear the fax memory buffer. When the unit restarts, it will want to print a one page "power down report" and will show that the buffer has been cleared.

In addition to clearing memory this *will reset unit to factory defaults.
*****all of your programmed settings will be erased.



First power down the fax by unplugging, then power on.

After the power is turned on and "WAIT A MOMENT" is displayed, press & hold the STOP key.....until a normal display message shows.


*The above step allows the memory to be cleared! If this step is skipped clearing memory to factory defaults, (below) may not always work.


Press the "function" key followed by ALL of the following

9 * 8 # 7

wait until "diag mode" is showing.

Then press start button, followed by either * or #
until "memory clear" message is displayed.

then press start. If stressful "memory cleared" is shown.
proceed to re-program your fax machine settings.

Press the dataregistration button,press set.Scroll until you find tx settings,press set.Scroll with the arrows untill you find (erase failed tx)
Press set and change it to on.All the memory of the failed tx reports will be cleared and the memory will be 100 percent available.

Unplug the machine from the rear
Hold down the ENERGY SAVER key while plugging back in
Scroll down to ALL JOB CLEAR
Press SET

wait for the machine to INITIALIZE

most fax machines will show receiving memory left or transmit memory left, if it showing receiving memory full make sure there are no paper jams and there is lots of paper in paper cassettes and it will start to print all the faxes in memory... if its transmit memory, you will need to clear those documents in memory to be sent, probably waiting in que....

try this
press "menu" and then "#" button, go to service mode. Select the "clear data function". and select "memory clear"

what you need to do is a shipment set . that will erase all data completely . if it makes you happy do it twice.

You can selectively clear information stored in your machine’s memory.
1. Press Setup on the control panel. The display shows the first menu;
FAX NUMBER/NAME.
2. Press ➛ or ❿ until ‘MEMORY CLEAR’ appears, then press
Start/Enter. The display shows the items you can choose to clear.
• FAX NUMBER/NAME : your fax number and name are cleared from
the machine’s memory.
• DIAL/SCHEDULE : clears the one-touch, speed dial, or group dial
numbers stored in the memory. In addition, all
the Schedule Job operations you have reserved
are also cancelled.
• JOURNAL : clears all records of transmissions & receptions.
• DEFAULT SETUP : restores all the option settings to factory default.

Only clear de Journal, don't clear the other.
Try this if it resolve the problem.

Try Unpugging for 24 Hrs and then Replug Back in Hope that works ttech

Try unplugging the fax machine from the outlet. Let it stand for awhile, plug back in. Memory should be cleared.