My grandchild was playing with the remote, pushing buttons and such, which I later discovered some buttons on the remote and on the main unit seem locked. My remote and front panel dvd recorder buttons seem locked - the vhs panel buttons work but do not work on the remote. The remote Joy stick (<) (>) and (up) buttons do not work but the (down) button and (Enter) works. Can not adjust any menu items or navigate across or up because the (>) and (up) keys on the remote seems locked. Hard Reset (holding chennel keys on main unit down) does not restore the system. The other forced power off and reset does not restore the normal function. Does not seem to be the child lock feature, although can not activate child lock. Would like to reset for all factory settings, including the units remote ref to mode 1. Is there a service setting or inside cover full factory reset pin to ground for a complete reset to factory settings?
I assume you have fixed this by now, but if not, call panasonic's help line (number is in your owner's manual). They will walk you through the complete reset process (maybe 5 minutes). you will have to re-program everything the same as you did when it first came out of the box, but that doesn't take too long. Also, first try taking the batteries out of the remote. Make sure they are still good. Wait 60 seconds or longer, then replace batteries.
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