PLEASE ADVISE HOW DO I OPEN THE PLASTIC COVER ON THE TOP
I have a whirlpool WVG301 freezer and have just had a similar problem with my freezer not freezing and all my food spoiling. Open the plastic cover at the top front above the door. In side is a timer which controls the automatic defrost mechanism. On top of this timer is an adjuster. This timer seemed to get jammed. Give it a slight turn with a screw driver and your compressor might just kick in and work again like mine did!!! Hope this helps?
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