TV doesn't receive signal from remote

use the camera digital or cell cam and with the remote control viewn see if the LED are ON. see the photo attached.
If do not do it. Open the remote control clean the keypads from corrosion, and resolder any colder joint . clean the contacts batteries and try again.

God bless you

did you program the remote? or was it standard? if you did all of this it sounds like a new remote is in order,but I'd get the codes from the maker and instructions on reprogramming it,if that fails you need a new one

You have to program the remote control to synchronize with TV. If you wish to get moredetails; codes, three digits, four digits or five digit ones, check this link. Pull up older posts there. Setup code list and setup instructions to some popular model remote controls are given. Select the 'Timeslide' option from the drop-down list by the 'Sidebar' at the display window. It will make search easy.

\its most likely the ir sensor which has the issue. I will need the model number of your set to help you further on the issue. You can reply to this same post for further assistance if needed.

Does the spare remote work? Have you tried to reprogram it? These remotes are very cheaply made and prone to key pad failure. To program the remote click this LINK, if that doesn't work buy anew one on eBay for cheap.

Have you tried replacing the batteries? If you spilled something on it, it might break it, or if you dropped it. Is something in the way of the TV Receiver thats blocking the signal?

Remote won't workThe most common reasons the remote won't work is that the batteries are dead or it hasn't been programmed properly. It's often easy to fix. Here are the steps to take to troubleshoot the problem.
Make sure you have a clear path between the remote and the infrared eye on your equipment. Clear any dust or debris that may be covering the eye.

Try unlocking the battery-saving mode. When a button is pressed for longer than three minutes, the remote goes into battery-saving mode. Press the SAT mode button at the top to unlock it. Your remote should work properly.

Check the batteries. When you press a mode button, does it light up? If not, you may be out of juice. Check to make sure they are in the right way, with the metal ends making good connections with the metal in the remote. If they're in correctly and you still don't get power, try replacing them. They may be dead.Learn about batteries

Check to make sure the remote is programmed properly, which basically means you reprogram it to work with your receiver, TV and any other components. Start with the receiver and work your way through programming each component that isn't working. We tell you how to program remotes in our guide to remotes.Learn about remotes

Still no go? You may have an internal problem with the remote. You'll have to talk to a Shaw Direct customer service representative. Call 1.888.554.7827.Be prepared to tell us:What components you have.All of the steps you've been through to try and solve the problem yourself.Can't change channels on receiverThis is almost always caused by a programming problem with the remote. Here are the steps to take to troubleshoot the problem.
Make sure you are in SAT mode. The receiver will only change channels when the remote is in the correct mode.Look for a timer. If you have a timer set, the receiver won't let you change channels. This ensures you don't miss recording a program with an external device. If a timer is set and you want to watch another channel, simply turn off the receiver and turn it back on.Learn about timers

Make sure the problem is with the remote and not the receiver. Try the buttons on the front of the receiver. Try to change channels. If your model doesn't have channel buttons, try to turn the machine off. If you can't change channels or power off, the problem is with the receiver. Try unplugging it for two minutes and plugging it in again.

If you can change the channels or power off, the problem is with the remote. Press any mode button on the remote. It should light up. If not, you probably have low batteries. They should be replaced.

Try unlocking the battery-saving mode. When a button is pressed for longer than three minutes, the remote goes into battery-saving mode. Click on any of the mode buttons at the top to unlock it. Your remote should work properly.

Try re-programming the remote to talk to your receiver.Find the manual for your remote control

Check to see if your Shaw Direct Receiver is using the same remote control address as your remote control.If you are using the DSR 319, HDDSR 505, or HDPVR 530 receiver press the Options button on the front panel of your Shaw Direct receiver. An options menu should appear on your screen. Using the direction keys on the front of your receiver navigate to 6 - System Setup and then press the Enter button on the front panel of the receiver. Using the same directional and Enter buttons go to 4 - System Setup. Then 3 - Installation Settings. Followed by 2 - Remote control Address.If you are using a legacy receiver such as the DSR 315, DSR 405, or any other receiver with front panel buttons, press the Options button on the front panel of your Shaw Direct receiver. An options menu should appear on your screen. Using the direction keys on the front of your receiver navigate OPTIONS and then press the Enter button on the front panel of the receiver. Using the same directional and Enter buttons go to 6 - Change System Settings. Then 3 - Change Installation Settings. Followed by 2 - Set Remote Control Address.Follow the on-screen instruction to reset the remote control address on your receiver and remote control.Check the back of your remote, if you own the IRC/URC 550 or RT-U50 remote controls you will need to enter the remote control address differently from what is displayed on screen. To program these remotes, hold the ENTER and MUTE button on your remote at the same time until the mode buttons at the top start to illuminate then enter the last three digits of the number displayed in "Current Address" column on the screen, then press the MUTE button to lock in the code. For example: If the remote address on the screen displays 0002, you would hold ENTER + MUTE until the mode button illuminated and then enter 0 0 2, followed by ENTER on your remote control.If you own the IRC 551 or URC 551 remote control you can follow the instruction depicted on the screen, but you must substitute the follows numbers in place those specified: 00869 for 0000, 01870 for 0001, 01871 for 0002, 01872 for 0003, 01873 for 0004, 01874 for 0005, 01875 for 0006, 01876 for 0008. For example: If the remote address on the screen displays 0003, you would hold the SAT button until it flashes, press 01872, then ENTER, to lock in the new code.Still no go? You may have an internal problem with the remote. You'll have to talk to a Shaw Direct customer service representative. Call 1.888.554.7827.What components you have.All of the steps you've been through to try and solve the problem yourself.Can't control TV volumeThis is almost always caused by a programming problem with the remote. Here are the steps to take to troubleshoot the problem.
Press the volume button on the remote. The TV mode should light up. If not, you probably have low batteries. They should be replaced.

If the SAT button lights up, you are in the wrong mode. Press TV and try again.

Try unlocking the battery-saving mode. When a button is pressed for longer than three minutes, the remote goes into battery-saving mode. Click on any of the mode buttons at the top to unlock it. Your remote should work properly.

Try re-programming the remote to talk to your TV.Find the manual for your remote control

Still no go? You may have an internal problem with the remote. You'll have to talk to a Shaw Direct customer service representative. Call 1.888.554.7827.What components you have.All of the steps you've been through to try and solve the problem yourself.Thank you for using Fixya, Hope this will help your problem.Don't forget to rate me.thanks,Reymond

Return the tv universal remote where u bought it,get ur money back.If none of the tv univeral romote programming codes on the owner manual codes for ur tv make and model don't even work and don't have any responses for ur tv make and model functioning all.Try website like Remotes.com to buy the tv original remote or a very closed compatible clone one.

Hi,
To confirmed if the remote control is working fine, aim the remote control sensor(IR emitter) directly to your cellphone camera. While pressing any button key on the remote control, you can see the flash of an infrared emitted by the remote control if it is working fine.


If you've confirmed that the remote control emitted an infrared but still the tv won't communicate with it, this is an indication of faulty IR sensor board of the TV. Check if there's an obstruction from the IR receiver in front. Keep away all of it, clean the plastic window of the IR receiver with soft clean cloth.
If the symptoms still persist, you have to replace the IR sensor board. Check the actual part no. of the board before ordering.

Hope I helped you.
Have a nice day!
Thanks for using Fixya.

Hi! Transmitting doesn't mean it's working, What you should do to test it is use a good quality universal remote such as a Logitech Harmony and first program the preset code for your receiver into the Universal Remote. If that works, you know your OEM remote has gone bad, at least for those buttons. If it doesn't then you you should attempt to have your Universal Remote "learn" the IR signals from your receiver's remote If the controls still don't work, there is a problem with either your IR receiver on your receiver or the the circuitry that proceesses the signals into commands. Good Luck!