SOURCE: LG U400 scroll wheel dilema
You can consult the problem with the LG phone company and if you bought the phone within a year your phone may be covered by the original LG warantee.
Visit LG Mobile Support page.
Under Mobile Product Search, select Cell Phones. ...
Scroll to Manuals & Download and select the Software Update tab.
Download and install the USB Driver for Windows and the LG Mobile Support Tool.
Connect your phone to the computer using a USB cable
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