SanDisk Sansa Clip MP3 Player Logo
Posted on Jan 26, 2009

I was downloading music on my Sansa MP3 player and it stopped working, I can't get it to power back on?

  • 1 more comment 
  • quintanaRing Jan 31, 2009

    i was listening to my sansa player and it just turned off. I cant get it to turn back on, not even connected to the computer. It's dead!

  • alex tt Mar 10, 2009

    MY sansa SaysPlease free 30mb , and now it wont even turn on

  • sethsdreams Mar 11, 2009

    Not the same, but Similar prob here... I tried to turn it on yesterday and it showed a song was playing. But there was no sound and I could not change the song OR turn it off or on. I plugged it into my laptop, and it showed and ERROR on PC screen, but did nothing to the clip. So I left it on all night (Like I had any choice!), to drain the battery and hopefully start over fresh. Well, I WAS able to charge it the next morning, but it still will not play songs, and the laptop says ERROR and media contains no content! What the heck??!! It has only been used a few times! What can I do??? And NO, idiot me, does NOT still have the paperwork for it! Eek!

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  • Posted on Feb 05, 2009
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Hi guys. I had the same problem. My Sansa clip would not come on at all and when I connected it to my computer, an malfunction error came up.

I found the solution on another forum which suggested sliding and holding the power button for about 15 seconds. This should reset the player. Try to turn it on again. It should work! It worked for me and all my music remained. Goodluck!

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I have always been able to sync music on my Sansa MP3 player until today. It wont accept any new music, but the music files are not hidden. When I try to sync the music, it gets about half-way through a...

Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode.
Update software from this link..
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
and install the software before you recover
Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete(Some ripped CD folders).. Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works
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Sansa m230 not syncing music files or downloading them. Process leaves the Sansa m230 with 0 files and i am finding it impossible to load new file(s) ?

Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. Then add music this way and see if it is works: 1. Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer. 2. Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player. 3. Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player?s memory are displayed. 4. Open a folder containing music files that is stored in your desktop computer?s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player. 5. Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list. 6. Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.
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I went on YouTube with my Sansa Clip Mp3 Player to download music a video went on it then i downloaded music from another PC off Windows Media Player and ever since then i cant get the files off PC says...

You can reset the Sansa Clip by sliding up the Power/Lock button and holding it there for 15 seconds. You can download the complete user manual from this link.

Sansa Clip

Hope this helps.
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No sound of music downloaded

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
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Mp3 player is reading "No Files". I left my mp3 player connected to my PC and accidently turned off the PC, when I returned all of my files were removed. But when I try to download the old music it won't...

This is from Sansa Website at http://www.sansa.com/support/sansa_e200/faqs
SOLUTION 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
SOLUTION 2 – If the problem was not resolved, download and Install the Sansa Firmware Updater.

SOLUTION 3 – If the problem was not resolved, format the device
WARNING: Formatting will DELETE all content in the player. Please backup all your data.
Please use Windows Explorer or Windows Media Player to format your device.
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Sandisk sansa clip mp3 shuts of and wont turn back on...

You can set the timer under Auto Power Off and Sleep settings to turn off the Sansa
®
player automatically when it is playing for a certain time.
1. Press Menu button to return to the Main Menu.
2. Move to Power and select it.
3. Select Auto Power Off or Sleep.

-Tha Mp3 Doctor
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Make a copy of one of the files, and try changing the extension to .mp3.

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You need to use the sansa media converter program that came with the sansa on the CD. This is used for photos1.gif and for video. The supported files are listed on the screen once you open it.You shouldnt have any problems transferring music to it using that program
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You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.
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I would stop using the program that you are using. Instead, and this is what I like to do, when you connect your mp3 player to your computer, and you open "My Computer," your mp3 player should pop up like a hard drive. Open it, and drag - and - drop your files from your music folder. It's a lot faster to do this.
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