I have double clicked the printer and double clicked the printer icon in my task bar menu and nothing works.
Go to control panel, then printers and faxes, then right click on it and click "use printer online"
hope this helps!
This video shows you troubleshooting steps for when your printer shows as offline:
https://www.youtube.com/watch?v=PCDRPK8eHkY
An expert who has achieved level 1.
I have troubleshooting the same offline problem with my hp officejet printer. I tried plenty of methods and Here is those methods that work for me. There can be multiple reasons for HP printer to go offline. when your HP printer goes offline repeatedly, it means that it's having connectivity issues. There can be some other issues like outdated printer drivers, faulty hardware, incorrect settings, etc.
You can fix these issues easily by following the troubleshooting methods or getting help from the technicians. Let's look at the troubleshooting methods to remove the HP printer offline error and bring your printer to online status once again.
Method 1: Check Cables and Connections
Your first step should be to check your cable connections. Here are the steps to check this:
1. In the first step, check if the USB cable is properly placed in your printer.
2. Then, check if both ends of the cables are correctly placed.
3. Now, if your printer is connected to an Ethernet cable, ensure that it connects well.
4. Replace the cable with a different one if you find a fault in the cable.
5. If your printer is linked via a wireless connection, make sure that the WiFi is functioning properly.
Method 2: Delete Pending Print Jobs
1. First tap on the Start icon on the Windows icon.
2. Then, choose the Settings option and click Devices.
3. Now, launch the Printers and Scanners and choose your printer.
4. After that, right-click on your printer and tap on See what's printing.
5. Next, choose all the pending printing jobs and delete them all.
6. Then, tap on the Printer icon and select the Use Printer Online option.
Method 3: Remove the Printer From Your Computer
If the error continues even after doing the troubleshooting methods, you need to remove your device from your computer. This method may work for you.
1. First, remove your HP printer from the computer.
2. To do this, move to the Printers and Scanners window.
3. Then, choose your printer and then right-click on it.
4. After that, tap on the Remove device.
5. When the printer is removed from your computer, you should restart your computer.
6. Next, add your printer once again.
7. Then, tap on the Add a new printer option, and then your computer will start detecting your printer.
8. Now, choose your printer and allow it to connect to your computer.
Also, if you have any queries jumbling inside your mind related to the HP printer offline issue , then don't worry; we've got your back. Our experts will guide you in every possible way, solving all your queries.
I have the same problems printing to my HP 6300 using Windoz 7. I have tried the solutions posted on HPs FAQ... They don't work for me. Here are the two solutions that work for me:
1) Boot Ubuntu Linux 12.04 LTS (Dual boot laptop in my case)
1A) Work and print from there (works every time for me)
2) Use your smartphone running Android ICS
2A Work and print from there (works every time for me)
HTH.
I have the same trouble with the hp 6300 series going offline. In the properties though, it says "use printer offline". It's as if it doesn't realize it already is offline. (It tells me so in the devices and printers screen). Please advise. I keep having to uninstall and reinstall the printer and since I've had to do that often, it no longer recognizes that it's also a scanner!! I have to find the drivers for that online even though it goes online to reinstall it. Please help!
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