I ORDERED A HEALTHMASTER 100 ON APRIL 24, 2008. LAST WEEK, I PUT IN SALAD INGREDIENTS, AND SPARKS BEGAN TO FLY. IT TURNS OUT THE BLADE CAME LOOSE, LEAKED UNDER THE BLENDER AND SPILLER OVER INTO THE MOTOR. I CALLED THE COMPANY THREE TIMES, AND THEY FINALLY TOLD ME THE BLENDER IS NOT IN STOCK AND TO CALL BACK IN 4-5 WEEKS, AND SINCE I DID NOT BUY THE WARRANTY IT CANNOT BE REPLACED
I have been thru the fire about this! I sent my Healthmaster in recd another and it failed also. Almost always..it is the bearing that fails in the caraffe that supports the blade. The bearings that Jack Lalanne had installed in China..were not sealed...so they would allow water to enter corrode and eventually all of your blenders contents would come out thru the bottom! Or another thing that can happen is your blade will freeze up due to corrosion....and become immovable.
Jack Lalanne healthmaster is out of business. I manged to get a refund form Tristar..lalannes distributor..BECAUSE they authorized me sending my belnder back for a new one...and then they cashed my shipping check and then threw out my blender!!!!! I also had to call for weeks till I drove Tristar insane...so they ponied up teh dough
So I doubt you can receive any money.
But this is what you CAN do!
1) If your motor functions well..you can buy a new carafe for 45 dollars or so from Cooking toys ( google cooking toys and it should come up)
2) OR if your cheap like me...and your blade doesnt rotate easily due to corrosion and your caraffe isnt leaking much...put a couple drops of oil on the outter rim of the bearing ( That would be located directly on the bottom of the outside of the caraffe..it surrounds the knurled metal part that is inserted in the motor for blending.
My blade was corroded and leaking a tiny bit..I put some olive oil on the bearing and it worked great! I have ben able to use my caraffe for a month now...when I expected to have to buy a new one from "Cooking Toys" Which I will do if this one fails.
3) If you buy a new caraffe form cooking toys..my advice? OIL THE BEARING WITH A LITTLE OIL...(any kind of vegetable oil) AFTER EACH TIME YOU USE IT! I SUSPECT IT WILL LAST INDEFINITELY>>>BUT TIME WILL TELL!
JACK LALANNE NO LONGER HAS A WEBSITE FOR THE HEALTHMASTER. I CHECKED ON HIS JUICEMAKER SITE WHICH ONCE RECOMMENDED THE HM, AND IT'S NO LONGER THERE. A NUMBER OF STORES WERE LISTED FOR THE HM., SUCH AS TARGET. I CHECKED THE SITES OF THE STORES MENTIONED, AND THEY SAY IT IS NO LONGER AVAILABLE. WHEN I PHONED HM, I WAS TOLD THAT IT HAS NOT BEEN AVAILABLE FOR 10 MONTHS. I ASKED WHY I WAS SOLD ONE 9 MONTHS AGO IF IT WAS NOT AVAILABLE, AND WHY ARE THEY STILL HAWKING ON TV 24/7 AS MANY AS 3 CHANNELS PER HOUR. APPARENTLY THE CUSTOMER SERVICE PEOPLE ARE NOT
UP-TO-DATE. OBVIOUSLY THE LAW HAS BEEN BROKEN IF THEY WERE SELLING A DEFECTIVE PRODUCT, SO I CONSULTED A LAWYER, AND AM REFERRING THE MATTER TO THE BETTER BUSINESS BUREAU.
I WAS MAKING A SMOOTHIE TODAY ON APRIL THE THE WHOLE BOTTOM OF MY JUICE JUST RAN OUT OF THE BOTTOM OF MY JUICER I LOVE THIS HEALTHMASTER100 CAN IT BE FIXED? YOU MAY CALL ME AT CAUSE YOU HAVE NO NUMBER LISTED TO GET IN TOUCH WITH YOU AND THEY TELL YOU TO LOOK ON LINE IT GIVES NO INFORMATION CALL ME PLEASE.708-856-0545 OR 312-351-5339
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HOW TO PUT BLADE ASSEMBLY BACK ON. I HAVE ALL THE PARTS. PLEASE HELP. THANKS
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