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The printer dont start. When power is turned on, there is light in the display but it do not write anyting in the display and there are no reaction on buttons. I can only get a reaction if i press and hold "+" and "-" buttons during startup...then it says download firmware. It have not been possible for me to load new software. Does anyone have an idea about if it is a hardward defekt on the main board or it can somehow be solved with software? ThanksThe printer dont start. When power is turned on, there is light in the display but it do not write anyting in the display and there are no reaction on buttons. I can only get a reaction if i press and hold "+" and "-" buttons during startup...then it says download firmware. It have not been possible for me to load new software. Does anyone have an idea about if it is a hardward defekt on the main board or it can somehow be solved with software? Thanks
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I would venture a guess that the sensor that detects the labels isn't working well - it's supposed to see the difference between label and backing paper and stop at the correct position.
Print configuration from both printers and compare. Print config- Hold cancel button 10 sec. while power on. Check Resolution parameter. 203dpi=8MM Full , 300dpi=12MM Full. Sounds like perhaps they are different dpi.
From the front panel buttons, press setup and scroll down to the password setting, it is factory set at 1234, you should be able to reset it from this panel.
Try slowing down the speed of the printer. Faster speeds degrade the quality of your print. Try printing your serial (ladder) barcodes at 2-4 inches per sec. It should improve the quality of your format.
We use Nice Labels software in house and it uses the standard windows printer drivers. A good alternate site for printer drivers is seagullscientific.com. Any further driver probs, contact me at www.lancerlabels.co.uk
The printer dont start. When power is turned on, there is light in the display but it do not write anyting in the display and there are no reaction on buttons. I can only get a reaction if i press and hold "+" and "-" buttons during startup...then it says download firmware. It have not been possible for me to load new software. Does anyone have an idea about if it is a hardward defekt on the main board or it can somehow be solved with software? Thanks
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