My sons leap pen is dameged i would like to order for a

Look at the goodwill for a used 1 that works

Was not able to find much on the Ultra. Have you gone to the Leap Frog site and tried to get updates or a firmware update?
http://www.leapfrog.com/en/pages/support/product_pages/LeapPadUltra.html

My daughter's poingo pen stops communicate with the book, can the poingo pen be reset ?

You might want to uninstall what you put on there and try again to run it. it,if that don't work call the company.

Its probably because the pen doesn't have the stories loaded. The front cover of the book explains by going to mypoingo.com you can download but I haven't had any success finding the downloads.

my son clean his ultra leappad with windex what can I do to fix it?

You can purchase new one from amazon LeapTV Educational Active Video Gaming for Kids. I hope this was helpful. cheers

if all other functions still work and not the voice, one of the speaker wires came loose. in order to fix it, you need to access the box inside, unscrew the cover, and resolder the wire.

043 159

Philippines Ban Kee Trading, Inc.
Eric Bautista
tel: (632) 371-9978 ext. 114
email: [email protected]
This appears to be the international distributer for those toys in your country. perhaps they will be able to assist you in finding a pen.
Did she lose the pen or it stopped working ?

Robert