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I have just replaced the ink cartridges on my 5300 AiO printer. It now does not print. I have rechecked that the cartridges are correctly fitted and all computer info confirms that allis OK.
When you say "does not print" do you mean the printer is producing blank pages or the printer doesn't receive the print jobs like it used to? If it produces blank pages, this could be an over looked clear plastic seal on the cartridge head. If it's not receiving the print job it could be a loose cable or the cover of the cartridge housing could not be shut tight.When you say "does not print" do you mean the printer is producing blank pages or the printer doesn't receive the print jobs like it used to? If it produces blank pages, this could be an over looked clear plastic seal on the cartridge head. If it's not receiving the print job it could be a loose cable or the cover of the cartridge housing could not be shut tight.
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The Kodak AiO printers 5000 series and ESP series PRINTHEADs has orange protective cap that need to be remove to fit on the printer carriage. For the ink cartridges there is also a orange protective cap.
Issue that its not printing black and deep clean and removing the printhead and reinstalling the printhead (reseating printhead) is already done and still no black when printing. The printhead should be replace. For futher assistance call 1 800 421 6699 Kodak AiO printer support line
I have replaced my ink cartridges numerous times and they are still full. It keeps telling me the ink cartridge needs replacing. It won't print and the red light keeps blinking. I have disconnected the usb and the power. I have only had this printer for about a year. It won't scan or print. Its a Kodak Easyshare 5300. The HomeCenter AiO is disconnected so how do I contact anyone from Kodak?
try to remove and install again the ink cartridges and after that perform printhead cleaning again if still prints the same call kodak aio hotline 1 800 421 6699 you might need a replacement printhead..
Remove the black and color ink cartridges. Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead. Place the printhead right back into the printer and push straight back on the back wall. You should hear a loud snap. Replace the ink cartridges which should snap as well. Close the printer. After about a minute or so the printer will ask you to do a calibration. Insert a paper and press start. Scan the calibration sheet. After that, in the menu, do a printhead clean. Do one basic and one deep. Print a demo sheet to see if anything has changed. If the picture looks better, continue to do cleans. In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead. The whole process is short and free. The number for Kodak AiO Support is 1 800 421 6699.
The version of firmware you originally had on the printer when you
changed the ink cartridge was bad. There is a known issue that when you
put in a new ink cartridge when the printer is in the error state
"COLOR INK
EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the
new ink cartridge so you will continue to have that error.
So to fix
your problem Open the access door and Remove the ink cartridges. Then download and install
the new Firmware. Heres the link.
When you say "does not print" do you mean the printer is producing blank pages or the printer doesn't receive the print jobs like it used to? If it produces blank pages, this could be an over looked clear plastic seal on the cartridge head. If it's not receiving the print job it could be a loose cable or the cover of the cartridge housing could not be shut tight.
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