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place the blank card into the SanDisk player
go to SETTINGS press "enter"
go to SYSTEM SETTINGS press "enter
go to FORMAT press "enter"
it will ask "are you sure you want to format this device"?
select YES
dowload songs to REMOVABLE DISK drive F, at least that is what my PC assigned it to. You will overload your MP3 PLAYER if you continue to download to the Sanza Drive.
If you just bought it, By all means return it! Otherwise call sansa tech support. The're rather good for tech suppport people. If you bought an extended warranty, the place you bought it from should replace/repair it and you troubles will be over!
-Aptera
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