Game stuck in console

HI Denise.

Sometimes a Wii or Wii U is unable to read a disk, or the game will freeze or crash. And sometimes the console won't play any disk at all. Before you throw the disk in the trash or the console out the window, here are a couple of things that might get you back to playing games.13 Jul 2017

What to Do if Your Wii Is Unable to Read a Disc - Lifewire

https://www.lifewire.com/what-can-i-do-if-my-wii-cant-read-a-disk-2498308

or you could try this link.
wii won play games Google Search

Error Code: 204038
The Wii console was unable to connect to the Wii Shop Channel.

• Check for wireless interference, which can affect the signal strength to the Wii console. To help minimize wireless interference, try the following:
  • Make sure other wireless devices such as cordless phones or wireless speakers are turned off, and that the Wii console is an open area without objects or electronics blocking the signal. (For instance, if the Wii is placed in a crowded entertainment center, try moving the Wii somewhere with more room.)
  • Change your router's channel setting to 1 or 11. By default, most routers broadcast on channel 6, which overlaps with other channels and may be weaker. For help doing this, click here and select your router brand and model (if available). The information you need is found in the "Broadcast Channel:" area.
• There could be a temporary network issue with Nintendo's servers. Please wait a few hours and try to access the Internet Channel again.

If the above steps did not resolve your issue, please call 1-800-255-3700 for assistance.

Have you taken a look at the Official Wii Wireless Internet Connection Guide? If you've done that, what errors do you get, i.e. where are you stuck exactly?

hello dear you can repair your wii on your own i also faced similar problems few days ago at tht time my friend reffered me a site u can also check it out it will surely help you out http://www.nintendowiirepairguide.info

Hithere, you could try a few different things some harder and less practical todo than others so try in this order

1. If it's just one game your having issues with the ensure game disk is clean and free from scratches (use the microfiber cloth to clean)
2. Unplug Wii from the power for 2 minutes, plug back in and power up and test game.
3. If all games are having this issue then laser in your Wii may be faulty so contact nintendo to get repaired here.

• When the disks were put in/taken out the little plastic clips in side the wii may have broken off. Might be stuck near the motor. Gently shake while rotating the the wii with all the cords off with no game inside. listen for anything loose. If your lucky the piece will go to another part of the wii. Best thing is to find someone to take it apart to check.
  

You may check out Wii Fix Guideto fix the problem yourself. This DIY guide will show Step by Steppictures to fix the problems yourself without any technical knowledge.

Have found solution
you need to press the red sync button a few times and it all starts working

If Wii gives Disc Read Error, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide.

i would advise to send it back, as thats always the best thing than trying to fix it yourself man.