SOURCE: fridge freezer problem
Sounds like the defrost system of your freezer is not working. It could be either the defrost timer, defrost thermostat or the heater has a problem. The defrost timer turns off the compressor periodically to sent power to the defrost heater via the thermostat. The defrost heater then powers up and heats the evaporator coil to melt the accumulated ice buildup on the cold coils. Most likely issues are that the timer motor is not advancing the timer or the heater itself has burned out.
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