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Posted on Jan 22, 2009
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Can't find code to add transfer to soft keys on prostar 816

I would like to have one of the 4 soft keys be a transfer button, but the manual i have does not list a 2 digit code to use for transfer when programing the soft keys. I know the phone had it at one time. How can i get one of the soft keys on my samsung 816 phone to be able to be used as a transfer button??

  • Anonymous Mar 04, 2009

    One of the 4 top soft keys on one of my phones was a transfer button when i purchased the used system, but was only programed on that one phone

  • indianafunbo Mar 04, 2009

    One of the 4 soft keys on the top of the 816 was already programed as a transfer button and works great, but i cant find a code to program the other phones i have. I bought this system used and only the one phone had the transfer button programmed into it

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  • Posted on Jan 27, 2011
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Watch the attached video which may help with the programming of your softkeys, to transfer to a specific extension set the buttons as DS + extension number. more like these are at www.abbeytelecom.com

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  • Posted on Feb 12, 2009
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Transfering on a Prostar 816 is done by using the DSS buttons on the right hand side of the phone. This is accomplished by having your outside call in progress and pressing the DSS button of the persons extension you wish to transfer it to. If you want to screen the call wait for the extension to answer otherwise hang up and the call will be transfered. Transfer keys were only placed on the 800 series sets and was a non movible button.
hope that helps

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Related Questions:

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1answer

Does the prostar 816 plus have caller id?

It does have caller ID however you need to check that your call carrier is supplying inbound CLI. check on your handset that it is set to show this by pressing TRANSFER 119 then use the volume key to set it to show name or number first. check out http://www.abbeytelecom.com it has loads of Samsung DCS programming and training videos, I posted one as a example for you
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Trying to make a conference call from the conf speaker (using the flash button) calling two outside lines.

Once you start using the Conference key on the Prostar 816 you will find it really easy to use, and very helpful! I have uploaded a training video for you to watch, other prostar 816 clips are available on Youtube searching for abbeytel. Visit www.abbeytelcom.com for written copies.
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INHERITED PROSTAR 816, TRYING TO FIND USER MANUAL TO PROGRAM SPEED DIAL

It's not called a Prostar in the UK but is known as the Samsung DCS 816. The follow clip will show you how to add to the system speed dial directory. But you can find 60+ handy clips at www.AbbeyTelecom.com
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Phone will not ring for incoming calls, the little light just blinks when someone is trying to call and ringer volume is all the way up

This sounds like the extension has not been put into the ring group, as it is the pick-up key which is flashing on your prostar 816. you need to enter customer level programming and find out in MMC 714 which group is set up to ring and the go to MMC 601 and add the extention to the correct group under the members section. I know this sounds complicated but I have posted a video of which there are more to help you with the prostar 816 on YouTube search abbeytel, Or visit www.abbeytelcom.com.
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How do I program the name of our company to the Prostar Samsung?

Hi to program your company name onto the Samsung Prostar so that it displays on screen when a caller dials in. Press transfer 200 then 1234 then 1 to enable. Now dial 714. in brackets you will see the cursor under (001) use the volume key to find your main phone number, when you have done this use the small 3rd button under the screen of the Samsung prostar LCD. keep pressing untill you find DGT written , now type in what you want the display to read. I have posted a video which will be clearer for you to understand, Please visit www.abbeytelecom.com for more help or search on youtube 'abbeytel' where lots more help with the Samsung prostar is available.
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The message button on a Samsung Prostar 816 won't stop blinking, how do I stop it?

If you have tried clearing the message by following the prompts on the the message key and this doesn't work, try going into MMC 722 and assigning a key to be MSG. then once you have done this try to clear the message following prompts on your screen.I have uploaded a video showing how to program the soft key, written tutorial is on www.abbeytelecom.com
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Do you know where I can find a user guide for an old (approx year 2000) samsung stc 816 key phone?

There are written user tips on http://www.abbeytelecom.com however I have posted 1 of 68 training videos for the Samsung Prostar which are more current than the 816 but easily adapted to the older handsets, the codes are the same.
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Fowarding the Phones

The Prostar 816 wasn't capable of an external transfer of lines so its my guess that your using call forwarding through centrex to accomplish the job. i.e. *72 dial the number you wish to transfer to wait for an answer and hang up. *73 would be the disable code for call forward but is done by the line that originated the call. The only way i could see around that is to have ultra call forwarding on the line so it can be established and terminated remotely.
If i'm missing the mark please let me know
0helpful
1answer

Some of the buttons don't work and the Hold function doesn't work

The Prostar 816 phone system can only use Prostar 816 phones. There is a rare larger Prostar system that can use other Prostar phones along with the 816 but typically was only installed in situations where more than 16 phones were needed. If you are looking at non-prostar phones like the Samsung DCS 12 then they certainly will not work.
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