HP 950 fax will send but does not receive faxes

make a copy to check the operation of the send unit. Somebody may have loaded their fax upside down when sending.

You have to enable receive fax in the setting controls

If you have an answering machine, have it answer at three rings. Have the fax answer at five rings. Let the answer machine go thru it's cycle, and see if the fax picks up.

You need a dedicated ANALOG phone line.

A DSL filter screens out ANALOG signals to a DSL device.not the other way around. There are no DIGITAL fax machines.

I had been confused for the past ten months on this issue and just figured it out! Get a distinctive ring from you telephone service. If you have a answering machine, set it to answer on the 4th ring. On the fax, press menue til you get to the BASIC FAX, press OK, scroll the arrow button til you get to the DISTINCTIVE RING, press OK. Call your special fax number assigned from the telephone co, the machine should read DRPD OK, then on the face of the hp640 on the left i believe is a button called Rcv. Mode/Contrast, press that til you get to DRPD Mode, press OK. It should work great!! Hope this helps.

hmmm..did you call your fax? give me the number of your fax, and I'll call it first, then fax something to see if it's on the receiving end(which could be the case)

I have the same problem. I can send a fax, but if I try to receive a fax, the distinctive ring goes off, and it says RECEIVE on the display, but it doesn't receive anything, and there is nothing in the memory. Any ideas? PLEASE HELP!!!!!

check the manual


http://www.retrevo.com/s/hp+1040+manual


go to page 28 setting with a caller ID

here is the manual

http://www.retrevo.com/s/hp+1050++manual

MAKE SURE YOUR PHONE LINE IS PLUGED INTO THE JACK ON THE FAX THAT IS MARKED LINE ALSO CHECK THAT THE MODE KEY IS SET TO FAX