I just realized what my problem was with this same situation..."Off line". Do the following:
1. Reset the printer to factory default settings: turn off, turn on holding down blue button; after all LEDs light-up release button; All LEDs with go out then flash once.
2. Hook up the printer to an open port on your wireless HUB.
3. Install Brother software (note: go to programs/brother HL-2170 and select remove software prior to reinstalling)
4. Here is the catch: MAKE sure to select the correct encryption code. I was selecting TKIP instead of AES and two things happened...1) the computer did not pick up the printer on the network scan, and 2) the printer will remain off-line.
Once i selected AES, the computer found the printer on the network and viola' no more problems.
I then added my wireless laptop: installed drivers only, the programs scanned and found the printer on the wireless network and that was it. Now both computers are wireless!
HOPE THIS HELPS!!!
I finally figured this out. Do the "cable" install. After it discovers the printer etc you will get to a screen during the driver part of the install that will ask you how to find the printer. The "recommended" list method is a deadend! Instead, check the IP address option and input that.. You can get the IP address of the printer from the test page which should have already printed.(Its probably 192.168.2.3). I run XP and it solved the problem. I suspect its also the answer for Macs and Vista as well.
I have also had success by doing the "cable" install, then when its done, deleting the printer in Printers and Faxes, then doing a manual install (you still need the IP address). I am using two computers to go to this printer and it flies. Great speed.
SOURCE: Brother HL-2170W Laser Printer is 'offline" wpm
Is this the initial install? If so do this..
I finally figured this out. Do the "cable" install. After it discovers the printer etc you will get to a screen during the driver part of the install that will ask you how to find the printer. The "recommended" list method is a deadend! Instead, check the IP address option and input that.. You can get the IP address of the printer from the test page which should have already printed.(Its probably 192.168.2.3). I run XP and it solved the problem. I suspect its also the answer for Macs and Vista as well.
I have also had success by doing the "cable" install, then when its done, deleting the printer in Printers and Faxes, then doing a manual install (you still need the IP address). I am using two computers to go to this printer and it flies. Great speed.
SOURCE: hl-2170w brother is offline
I just realized what my problem was with this same situation..."Off line". Do the following:
1. Reset the printer
to factory default settings: turn off, turn on holding down blue
button; after all LEDs light-up release button; All LEDs with go out
then flash once.
2. Hook up the printer to an open port on your wireless HUB.
3. Install Brother software (note: go to programs/brother HL-2170 and select remove software prior to reinstalling)
4.
Here is the catch: MAKE sure to select the correct encryption code. I
was selecting TKIP instead of AES and two things happened...1) the
computer did not pick up the printer on the network scan, and 2) the
printer will remain off-line.
Once i selected AES, the computer found the printer on the network and viola' no more problems.
I
then added my wireless laptop: installed drivers only, the programs
scanned and found the printer on the wireless network and that was it.
Now both computers are wireless!
HOPE THIS HELPS!!!
SOURCE: why is HL 2170W printer saying it is offline. It
Go to the computer Control Panel, select Printers, right mouse click on the printer and choose Use Printer Online. See what happens.
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