I have amana refrig bottom freezer model AFD2535DEQ. refrig is warm freezer cold but not frozen can hear it running. try to change settings for frig can only get max.7 or off with - showing nothing in between. freezer setting works ok 1,2,3,4,5,6,7
Chances are if they are getting cool but not cold-
1) the evaporator fan in the freezer is not running
2) Defrost heater has failed
3) Defrost sensor has failed
4) Defrost timer/refrigerator control has failed.
Check for ice build-up on the back wall of the freezer. If there is ice, unplug or turn the unit off for 6-8 hours with the doors open (put any food in a cooler with ice to maintain). Note water may come out of the refrigerator.
Plug the unit back in or turn it back on, close the doors, and check temperature after a couple of hours of operation. If all OK, you will need to have the above tested, or, if you know how to use a multimeter and can read a schematic/wiring diagram, I can instruct you on how to check the above.
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