I am using Ricoh C2030 multifunctioner in windows 7 OS. Whenever i am trying to scan the error msg occuring "36851 no response from the scanner". I can detect the scanner from my laptop and Acrobat Im

Google search suggests either replace cartridges, or change firewall settings.

Reinstall the printer driver for your Win version.

I was getting that same error message, every second time I tried to scan something. I had the scanner connected to a USB 3.0 jack. I switched to USB 2.0 jack, and the problem was solved.

Hello!
Changing the Drum does not affect the scanner settings.
You can print because your PC (computer) can see your machine but for scanner is the oposit. The machine must see your PC.
I think that in this machine you have an SD card with the scanner funtion. Try to take it off and then put it on again. (the SD card is on its side. In the controller box)

If you still have any doubt reply to me.

Dear kishorkamble,

We fixed this error, which happened in another model (Aficio MP-5500), by configuring two options:
1. Activating SNMP protocol. Menu Configuration -> Network -> IPv4
2. Activating RSH/RCP protocol. Menu Configuration -> Network -> SNMP

I hope it may be useful.

Yours sincerely,

Bruno Coutinho

in the hospital

RICOH ERROR CODES
Error Code Description
SC184 CIS Transmission Error
SC191 Bar Code Scanning Error SC192 Automated SBU Adjustment Error/Bar
Code Number is Different SC193 Image Transfer Error/IDU Error
SC194 SBU White Level Detection Error SC195 DF Gate Assert Error/Serial Number Error
Error SC196 DF Gate Negate Error
Code Description
SC197 DF Gate Error SC101 Exposure Lamp Error
SC198 Memory Address Error SC107 Scanner Lamp Regulator Malfunction
SC199 DF Scanning Finish Error SC120 Scanner Home Position Error 1
SC201: Polygon Motor Error HP Sensor Abnormal-Stays Off
SC220 Laser Synchronization Detection Error SC121 Scanner Home Position Error 2
SC221 Scan Length Detection Error HP Sensor Abnormal-Stays On
SC230 BCU Received no Feedback from LD SC122 Scanner Home Position Error 3
F- Gate Error SC123 Scanner Home position Error 4
SC231 Laser Beam Feedback Signal Error SC124 Scanner Motor Encoder Signal Error
F- Gate Timeout SC125 Scanner Motor Speed Error 1
SC240 LD Power Supply Excessive SC126 Scanner Motor Speed Error 2
SC260 HP Sensor Error SC127 Scanner Motor Encoder Rotating Direction
SC261 HP Sensor Not Turning Off Error
SC285 Line Position Error SC128 Scanner Motor Start Error
SC300 Charge Corona Output Error 1 SC129 Scanner Motor Speed Control Error
SC301 Charge Corona Output Error 2 SC130 SBU defective Error/Scanner Start
Charge Current Leak Abnormal
SC302 Charge Corona Output Error 3 SC131 F-Gate Asserted During Shading
Grid Voltage Error Charge Roller Current Leak
SC142: White level detection error. SC303 Charge Corona Output Error 4
SC143 SBU Auto Adjust Error Grid Leak
SC144 SBU Connection Error Charge Cleaner Motor Error SC150 Scanner ROM Mismatch SC304 Charge Roller Current Correction Error SC170 Scanner DA1 Abnormal/Video Processing SC305 Charge Corona Wire Cleaner Error 1
Error 1 SC306 Charge Corona Wire Cleaner Error 2
SC171 Scanner DA2 Abnormal/Video Processing Charge Roller Home Position Error Error 2
SC310 Potential Sensor Calibration Error 1 SC172 Scanner DA3 Abnormal/Video Processing
SC311 Potential Sensor Calibration Error 2 Error 3
SC312 Potential Sensor Calibration Error 3 SC173 Scanner Lamp Regulator Adjustment Error
SC314 Potential Sensor Calibration Error 4 SC174 Scanner DA2 Abnormal
SC315 Potential Sensor Calibration Error 5 SC181 CIS Lamp Abnormal
SC316 Potential Sensor Calibration Error 6 SC183 CIS Auto Adjust Error
SC317 Potential Sensor Calibration Error 7
www.smilecopy.com

Hi,

Kindly check the below links with respect to your operating system to fix the problem

Windows XP

Windows Vista

Windows 7

Mac OS X




Regards,
Riztech

Visit the Ricoh download site and download the latest driver. This will ask you if you wish to overwrite, say yes. Hopefully this will replace the corrupt file.

Try adding the scanner's IP address in the scnhosts file in the TWAIN folder. Format is similar to the windows hosts file. You'll see a commented out sample entry, just modify that to suit your needs.

This may or may not work for you; we had it working under this configuration but then it stopped for no apparent reason. also note that scanrouter isn't supported under vista. Only advice I've been given so far is to revert to sending scans via SMTP - not ideal!