Personal message not going out

Hold down the GREETING button until prompted. Release the GREETING button when finished.

Full details are in the "Recording the Greeting" section of the manual (page 9). If you need a manual, you can download one at
http://www.home-electronics.net/ge/pc/IB/29875GE1_IB.pdf

You can download one from
http://www.home-electronics.net/USER-GUIDES/29875_DOM_EN_AN_IB.pdf

Call your phone number where you have the answering machine connected.

After you here the beep that follows your greeting or during your greeting before the beep enter your security code. It is factory set at 123.

It will recognize your code and begin playing the remote function.

Follow the instructions from there to hear your messages.

Manual:
http://www.home-electronics.net/ge/pc/IB/29875GE1_IB.pdf

pdf available at this site: http://www.home-electronics.net/ge/pc/user-manuals.asp

Looks like hardware issue. Maybe the keyboard doesn't work. The wire inside maybe broken.

Or power off and on again, try to reset the answering machine.

I have the same machine. There is no way to retreive it. You may be able to pay someone a lot of money to some how extract it off the chip but it would have to be a really important message and even then I do not know for sure if it is possible.

If I am away from my machine and want to call my answering machine and hear the messages what do I do. Lost my manual.

Maybe your memory is full. If it's full, it won't save the messages.

hold down the greetings button and speak when it beeps